Cloud & Systems Engineer

Posted 20 Days Ago
Be an Early Applicant
Canberra, Australian Capital Territory, AUS
In-Office
Entry level
Information Technology • Consulting
The Role
Design, deploy, manage, and support secure cloud and hybrid infrastructure for enterprise and government clients. Responsibilities include Azure, Microsoft 365, AVD, Active Directory, Exchange, Windows Server, infrastructure as code, monitoring, performance optimization, incident resolution, and third-party collaboration. The role provides second- and third-level support while maintaining availability, resilience, compliance, and customer satisfaction. An existing Australian NV1 security clearance is required, along with Vulnerable People or Working with Children and Police Checks.
Summary Generated by Built In

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Cloud & Systems Engineer to join our team in Canberra.

As a Cloud & Systems Engineer in our Managed Services team, you’ll play a key role in designing, delivering, and supporting secure and scalable cloud solutions for our clients. You’ll work across Microsoft Azure, M365, AVD, and hybrid environments, providing hands-on engineering expertise while ensuring outstanding service delivery.

This role is perfect for someone who enjoys problem-solving, thrives under pressure, and wants to grow in a fast-moving environment where security, reliability, and customer satisfaction are top priorities.

Having an existing NV1 security clearance is required for this role.


Requirements

What you'll do:

    • Work as part of our Professional Services team, supporting a broad range of enterprise and government clients.
    • Design, deploy, and manage secure, scalable cloud-based solutions using Microsoft Azure and related technologies.
    • Deliver 2nd and 3rd level support across ICT systems and services.
    • Troubleshoot and manage:
      • Active Directory & Azure AD
      • Azure Virtual Desktop (AVD)
      • Microsoft 365 (Teams, SharePoint, Exchange Online/Hybrid)
      • Windows Server and core infrastructure
    • Implement infrastructure as code (Terraform, Bicep) to maintain configuration control and repeatability.
    • Monitor, tune, and optimise system performance, ensuring availability, resilience, and compliance.
    • Own issues end-to-end from first report to resolution keeping stakeholders informed throughout.
    • Collaborate with internal teams and third-party vendors to resolve complex or escalated incidents.
    • Stay ahead of the curve by researching and recommending emerging technologies and service improvements.

What You’ll Bring

    • Proven experience as a Cloud Administrator / Systems Administrator / IT Support Engineer, ideally in a Managed Services or enterprise environment.
    • Strong understanding of Microsoft Azure services across IaaS, PaaS, and SaaS, as well as hybrid workplace environments.
    • Solid knowledge of Windows Server, virtualisation, networking (LAN/WAN), and enterprise security.
    • Hands-on experience with Active Directory, Azure AD, M365, AVD, and Exchange.
    • Familiarity with infrastructure as code (Terraform, Bicep, or equivalent).
    • Proficiency with ITSM tools (ServiceNow, Jira, or similar) and structured incident/change management processes.
    • Excellent written and verbal communication skills with a customer-first mindset.
    • Strong organisational skills with the ability to prioritise and perform under pressure.
    • Eligibility to hold or ability to obtain an Australian Government Security Clearance.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

  • Hybrid working (for majority of our roles) with team anchor days to support collaboration.
  • Extensive training and development opportunities that enable continual growth as part of your career planning.
  • Extensive discounts and benefits to maximise your money.
  • A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
  • Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.


Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Skills Required

  • Proven experience as a Cloud Administrator, Systems Administrator, or IT Support Engineer
  • Experience in a managed services or enterprise environment
  • Strong understanding of Microsoft Azure IaaS, PaaS, SaaS, and hybrid workplace environments
  • Knowledge of Windows Server, virtualization, LAN/WAN networking, and enterprise security
  • Hands-on experience with Active Directory, Azure AD, Microsoft 365, AVD, and Exchange
  • Experience with infrastructure as code, including Terraform, Bicep, or equivalent
  • Proficiency with ITSM tools such as ServiceNow or Jira
  • Knowledge of structured incident and change management processes
  • Excellent written and verbal communication skills
  • Customer-first mindset
  • Strong organizational skills and ability to prioritize under pressure
  • Existing Australian Government NV1 security clearance
  • Eligibility to hold or ability to obtain an Australian Government Security Clearance
  • Valid Vulnerable People or Working with Children Check
  • Police Check
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The Company
HQ: Cobourg
240 Employees
Year Founded: 2006

What We Do

Here at Centorrino Technologies, or CT as we like to call ourselves, we start with the customer and work our way back to the tech. Over the past decade we have been working hard to provide the very best managed ICT services to the education, government and corporate sectors. We exist to empower our customers with a frustration free tech environment, achieving this by creating an environment where employees love their work and deliver over and above customer’s expectations. All services and solutions with us are tailored to ensure the needs of each individual customer is put at the centre of every design. Beginning with our core offerings - Managed ICT Services, Solution Design, Project Delivery, Cloud implementation, migration and optimization, Backup & Disaster Recovery, Connectivity and Voice, Collaboration and Audio Visual and Staff Augmentation – we have a solution to meet all shapes and sizes. Learn more at www.ct.com.au

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