AmaliTech is a global consulting and technology services provider, enabling businesses to scale their digital capabilities, accelerate innovation, and bridge critical tech talent gaps.
With a team of over 500 professionals operating across Germany, the US, Ghana, and Rwanda, we blend the strategic insight of tier-one consulting expertise with the technical excellence of certified software engineers and data scientists to deliver digital solutions at globally competitive rates.
Our services-spanning consulting, AI, data analytics, cloud transformation, cybersecurity, web & app development, and managed services-are tailored to meet the unique needs of our clients while ensuring smooth, real-time collaboration across global teams.
As a social business, we reinvest our surplus into initiatives that advance skill-building and inclusion in the tech space in sub-Saharan Africa.
Job DescriptionAs a Cloud Platform Support Engineer (Azure Operations), you will support and operate enterprise Azure services, covering monitoring, incident response and request fulfilment across Azure networking/security, Azure Kubernetes Service (AKS), Azure Virtual Desktop (AVD) and Azure Monitor.
Key Responsibilities
- Monitor and troubleshoot Azure platform health using Azure Monitor, Log Analytics, alerts and workbooks
- Triage and resolve incidents for Azure networking, security controls, AKS and Azure Virtual Desktop, and escalate with clear evidence
- Fulfil approved access and configuration requests (Azure RBAC, subscription and resource access) following standards
- Operate and support AKS and AVD environments (baseline checks, common break/fix, service health validation)
- Maintain Azure operational runbooks and troubleshooting guides; improve monitoring signals and dashboards.
- BSc in Computer Science, Computer Engineering, IT, or a related field
- At least 3 years of professional experience in support on Azure operations, including monitoring, incident response and troubleshooting
- Production Azure operations experience (monitoring, incident response, and troubleshooting)
- Strong knowledge of Azure RBAC and subscription/resource access patterns
- Azure networking fundamentals (VNets, DNS, NSGs, UDRs, private endpoints) and common connectivity troubleshooting
- Azure Monitor and Log Analytics skills (KQL basics, alerts, dashboards/workbooks)
- Hands-on support exposure to AKS and/or Azure Virtual Desktop (core concepts, common operational issues)
- Azure automation using PowerShell and/or Azure CLI (repeatable ops tasks)
- Azure cost analysis
- Security-aware operations (least privilege).
How To Apply
Interested and qualified applicants should complete the application process via AmaliTech Careers. Application deadline is October 30, 2026.
Documents required for applying:
- Latest copy of CV (mandatory, PDF format)
- Other certificates (optional, PDF format)
Recruitment Process
- Application
- Online Interview(s)
- Job offer
Perks
- Pension benefits (Tier 1, 2, Provident fund)
- Bonuses and end-of-year package
- Internet data allocation for remote work
- Medical insurance
- Lunch Allowance
- Employee welfare benefits (for weddings, funerals)
- Employee bonding activities (bi-monthly happy hour, sporting activities)
What To Expect
Working with AmaliTech provides an excellent opportunity for career growth and development in a healthy and diverse work environment. Our talented and welcoming team will ensure you feel part of our family to get you engaged on the job. You have the opportunity to build an international IT career and work with global IT companies.
For any enquiries, call us Mon - Fri, 8 am to 4 pm, at M +233 59 394 6537 E [email protected]
Skills Required
- Bachelor of Science degree in Computer Science, Computer Engineering, Information Technology, or a related field
- At least 3 years of professional experience supporting Azure operations
- Production Azure operations experience, including monitoring, incident response, and troubleshooting
- Strong knowledge of Azure RBAC and subscription or resource access patterns
- Knowledge of Azure networking fundamentals, including VNets, DNS, NSGs, UDRs, private endpoints, and connectivity troubleshooting
- Azure Monitor and Log Analytics skills, including KQL basics, alerts, dashboards, and workbooks
- Hands-on support exposure to AKS and/or Azure Virtual Desktop
- Azure automation experience using PowerShell and/or Azure CLI
- Azure cost analysis experience
- Security-aware operations and least-privilege practices
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What We Do
AmaliTech is a social business empowering the next generation of technology leaders in sub-Saharan Africa that reinvests its surplus in further training, network growth and local community support on the ground. As a global talent accelerator, AmaliTech provides free IT training courses to skilled youth in regions of great need. We offer an employment pathway into the digital sector, accompanying young talents from recruitment to employment. Our training academies give local youth the necessary digital skills for employment. Subsequently, successful Graduate Trainees are empowered to apply their acquired skills in the local and international job market. AmaliTech Training Academy Limited Ghana was initially founded and has been in full operations in 2019. Our vision is to promote inclusion and diversity in the tech ecosystem. We, therefore, do not discriminate on the basis of gender, race, religion or disability. AmaliTech aspires to include equal numbers of women, men and a representative number of persons with disabilities in our training programme. Our mission is to empower the next generation of technology leaders in Africa. Equal Employment Opportunity A diverse workforce is an important driving force of an efficient tech ecosystem. Therefore, AmaliTech promotes gender equality and the inclusion of persons living with disabilities. We are determined to be one of the market leaders in the global drive for employment equality. We celebrate diversity, thrive on creating an inclusive environment for all employees and aiming for balance in our workforce.
