In this role you will be the bridge between the internal users of the platform (infrastructure, data and development teams) and our external partner that manages the platform. As owner of the platform, you not only collect the requirement of the users, you also propose and implement improvements.
You will keep track of all changes and improvements, own the backlog and align with the external partner on the actual implementation. While most of this work will be done by the external partner, there is room for hands on work in the platform as well.
Next to this, you will also be the go-to person in case of issues or incidents and you take the lead in having the issue resolved, either yourself or by our external partner that delivers 24/7 support.
Key focus areas
Platform Ownership & Governance
- Define and maintain GCP usage guardrails (access, environments, policies).
- Collaborate with our external support partner to improve FinOps: budgeting, tagging, cost tracking, and optimization.
Internal Team Enablement
- Make sure that the infrastructure, data and development teams get the most out of our Google Cloud Platform
- Optimize the platform by defining e.g. templates and standards
Operational Excellence
- Define service levels, alerting, and dashboards for platform health.
- Lead incident coordination and post-mortems; drive preventive actions.
Security, Compliance & Risk
- Collaborate with the CISO to enforce “security by default” principles.
- Translate ISO/SOC requirements into actionable platform checks.
- Manage change and risk through lightweight design reviews and exception handling.
Required Skills & Experience
Hard Skills
- Proven hands-on experience in cloud infrastructure (preferably GCP).
- Experience with Terraform (or similar) and infrastructure-as-code practices.
- Familiarity with hybrid cloud integrations (on-prem, SAP, other clouds).
Soft Skills
- Clear communicator with ability to explain technical risk and cost in plain terms.
- Decisive governance and stakeholder management across multiple teams.
- Calm under pressure, especially during incidents and escalations.
- Vendor management experience with cloud providers and support partners.
Preferred Qualifications
- GCP Professional certifications
- Experience in retail or ecommerce environments.
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What We Do
Hunkemöller is committed to being a much-loved, social, and inclusive brand. We take pride in creating an environment where people not only love to work but also become true brand ambassadors. Our purpose and values have undergone a transformation, our purpose is to inspire and empower women to be their most beautiful and authentic selves, together we lift each other up! Our values emphasize what we hold as fundamental to our brand identity: Empowering, Playful, In-touch, Inclusive, Inspiring, and Responsible. With these principles we are shaping our culture, steering our actions and aligning with our expanding dedication to setting industry benchmarks in inclusivity and responsibility through innovative and sustainable initiatives. With a robust presence spanning over 900 stores across 15 countries, we are on a trajectory of continuous growth. Our commitment to World-Class service is not just a promise but a reflection of our ethos, extending seamlessly across channels and locations, including our upcoming opening of our state-of-the-art Distribution Center in Almere, aimed at stream-lining productivity, and boosting efficiency for our customers. Hunkemöller proudly holds the prestigious title of TOP EMPLOYER in the Netherlands for 2024, marking seven consecutive years of winning, while Germany maintains a 5-year streak. In Denmark, we are back-to-back winners for the 2nd year, a testament to our unwavering commitment to our people and the utmost care we invest in our employees
