The Cloud Operations Engineer is responsible for the day-to-day management, monitoring, maintenance, security, and optimization of cloud infrastructure across Azure, AWS, GCP, and hybrid environments. The role ensures high availability, operational stability, security compliance, incident resolution, automation, and continuous improvement of cloud services supporting business-critical applications. Responsibilities align closely with enterprise Cloud Operations practices involving infrastructure management, incident response, patching, vulnerability remediation, and operational governance.
Key ResponsibilitiesCloud Infrastructure Operations- Monitor and maintain cloud environments across Azure, AWS, and GCP.
- Manage virtual machines, storage, networking, load balancers, backups, and cloud services.
- Perform routine health checks and infrastructure capacity reviews.
- Ensure platform availability and service reliability.
- Troubleshoot and resolve cloud infrastructure incidents.
- Support P1-P5 incidents and service requests within SLA.
- Participate in Major Incident Management and Root Cause Analysis (RCA).
- Coordinate with vendors, application teams, and platform owners during outages.
- Execute server patching activities for Windows and Linux platforms.
- Drive vulnerability remediation initiatives.
- Ensure compliance with enterprise security standards.
- Support audit and regulatory requirements.
- Develop and maintain automation scripts using PowerShell, Python, Azure Automation, Terraform, or similar tools.
- Improve operational efficiency through self-healing and automated remediation.
- Reduce manual effort through workflow automation.
- Support Infrastructure as Code (IaC) adoption
- Monitor cloud resources using enterprise monitoring tools.
- Configure alerts and dashboards.
- Analyze performance trends and recommend optimization actions.
- Ensure proactive issue detection and resolution.
- Manage backup and recovery processes.
- Participate in DR planning and testing exercises.
- Ensure recovery objectives (RPO/RTO) are met.
- Support business continuity initiatives.
- Maintain CMDB accuracy and asset lifecycle management.
- Ensure proper ownership and support group mappings.
- Support compliance reporting and inventory management.
- Implement cloud security best practices.
- Support identity and access management controls.
- Review security alerts and coordinate remediation activities.
- Support governance, risk, and compliance initiatives.
- Azure, AWS, and/or GCP Administration
- Windows Server and Linux Administration
- Networking (DNS, Load Balancer, Firewalls, VPNs)
- Virtualization Platforms (VMware, Hyper-V)
- Monitoring Tools (Azure Monitor, SolarWinds, Dynatrace, etc.)
- PowerShell, Python, Bash Scripting
- Backup and Disaster Recovery Technologies
- ITSM Tools (ServiceNow, Jira)
- ITIL Framework
- Incident Management
- Change Management
- Problem Management
- Service Request Fulfillment
- Operational Governance
Skills Required
- Azure, AWS, and/or GCP administration experience
- Windows Server and Linux administration
- Networking knowledge, including DNS, load balancers, firewalls, and VPNs
- Virtualization platform experience with VMware or Hyper-V
- Experience with monitoring tools such as Azure Monitor, SolarWinds, or Dynatrace
- PowerShell, Python, and Bash scripting
- Backup and disaster recovery technology experience
- ITSM tools such as ServiceNow or Jira
- ITIL Framework knowledge
- Incident management experience
- Change management experience
- Problem management experience
- Service request fulfillment experience
- Operational governance experience
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
