We are not offering visas or work sponsorship.
About the role:
Loftware is expanding its worldwide 24x7 Cloud Operations Team and we are looking for a technically motivated Cloud Operations Engineer with a strong cloud-based Linux and Windows knowledge. The Cloud Operations Engineer will be hands-on and involved with building, maintaining, and troubleshooting customer environments for mission-critical application use across the range of cloud platforms used by Loftware, including AWS and Azure. The Cloud Operations Engineer is someone that is a team player with the desire and passion for modern technology and keen to take on large-scale responsibility for the cloud environment.
The Cloud Operations Engineer will work with the rest of the Cloud Operations team and alongside QA and Development to continually improve automated infrastructure and application deployment, to build and maintain reliable cloud infrastructure and services and to manage the highly available and scalable solutions that Loftware customers rely on.
This is an excellent opportunity to be part of a team helping to evolve our solutions for different cloud platforms as well as expand your skills in the cloud.
Key Roles & Responsibilities:
- Help continue to improve monitoring systems in AWS, Azure, and our other cloud environments to track the health and performance of cloud-based applications and infrastructure. Develop cloud-based alerts to proactively identify and address issues before they impact users.
- Develop and maintain automation tools to streamline operational tasks with Terraform and Ansible
- Implement security best practices and compliance standards for our AWS, Azure, and other cloud environments. Continuously assess and mitigate security risks and vulnerabilities. Create, maintain, and execute disaster recovery plans and backup strategies to ensure data and service continuity.
- Collaborate with software engineers to improve the reliability and resilience of applications through code and architecture changes and help identify performance bottlenecks to optimize applications and infrastructure.
- Help define and configure cloud-based networking to customer devices and data systems that are sat outside of our cloud environments (VPN, direct connect, transit gateways)
- Respond to and resolve incidents quickly to minimize service disruptions and conduct post-incident analysis to identify the root causes and prevent similar issues in the future.
- Participate in an on-call rotation to address critical incidents outside of regular business hours to provide on-call support.
Required Qualifications:
- 5+ years of related work experience
- Cloud Platform experience: AWS and/or Azure
- OS experience: Linux and/or Windows
- Fluency in English and Mandarin, written and verbal
Preferred Technical Experience:
- Database: PostgreSQL Microsoft SQL Server
- Scripting: Python, Java, Bash, .NET/C#, Powershell
- IAC and Automation: Terraform, Terragrunt,Ansible, Rundeck, Jenkins
- Cloud networking concepts: VPN, direct connect, transit gateways
- Container Technologies: Docker, Kubernetes
- Cloud-native technologies: RDS, Microservices, Serverless computing
Location: Singapore.
Who we are
Loftware’s end-to-end cloud-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain; our solutions are used to print over 51 billion labels every year. Offering the industry’s most comprehensive digital platform, with SaaS, cloud-based and on-premise solutions, Loftware redefines how enterprises create, manage and print complex labeling and packaging artwork and scale across their operations.
Loftware solutions integrate with SAP®, Oracle®, and other enterprise applications to produce mission-critical barcode labels, documents, RFID smart tags and packaging artwork. Our combined platform – whether for labeling, artwork management or both – enables customers to uniquely meet regulatory mandates, mitigate risk, reduce complexity, ensure traceability, improve time to market and optimize costs as they meet customer-specific, brand, regional and regulatory requirements with unprecedented speed and agility. Loftware is a multinational corporation with entities in the US, Slovenia, the UK, Germany, Singapore and China.
We win with inclusion
At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
Why join us?
Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities.
• Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.
• We use the power of the global team.
• We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.
#Makeyourmark with Loftware and apply today!
Top Skills
What We Do
Loftware is how businesses can finally get product identification right across their entire supply chain. With connected packaging and labels, they’re saving millions and reducing risk – because the visibility and control they need is all right there. When there are so many costly unknowns in the supply chain, companies risk production delays, penalties, recalls, and even reputational damage. To avoid all this, Loftware helps organizations better manage the complexity, make the connections between their own facilities as well as third parties, and skip the worries with more reliable, scalable software. That’s why more than 15,000 industry leaders rely on Loftware to print over 51 billion labels every year. Loftware. It’s all right there.™
