- Collibra’s Cloud Operations Team is responsible for operating each of Collibra’s Production Cloud environments and maintaining customer instances.
- As a CloudOps Engineer, you will monitor and respond to critical alerts to production applications in a multi-cloud environment - AWS and GCP.
- Perform initial triage and investigate issues or incidents reported by the global Customer Support Team or other stakeholders; escalate to appropriate teams internally.
- Execute change requests following well defined runbooks.
- Evaluate and classify alerts and events and create runbooks when needed.
- Identify gaps in the monitoring of customer environments and work cross functionally to ensure proactive measures are taken to restore service.
- Conduct deployments on the weekends.
- Work closely with the Customer Support Team to streamline processes and help customers with their requests as quickly as possible.
- Identify opportunities to create self-service solutions.
- The candidate will report to the Cloud Operations manager.
- The working hours for this role will be Wednesday through Sunday from 5AM ET to 1pm ET.
- Ensuring service uptime by monitoring alerts and events and performing restoration of service processes.
- Monitoring for potential resource threshold breaches and proactively resolving imminent failures.
- Working with other teams across the organization including Security, Development, QA, and SRE teams to balance requirements and meet common goals and improve monitoring and observability, primarily for customer facing production environments.
- Monitoring automated software rollouts and responding to any issues that may arise.
- Engaging a customer notification process when services have been impacted.
- 5+ years of experience in Cloud Engineering, in one or more of AWS, GCP, or Azure. Or a bachelor’s degree or equivalent experience in Computer Science or Information Technologies.
- Analytical and methodical problem solving and organizational skills.
- 5+ years of experience in the Linux OS environment.
- 5+ years of experience with an Apple Mac laptop.
- Working knowledge of Bash. Python is a plus.
- Deploying and administering infrastructure with Terraform.
- Managing Kubernetes cluster orchestration.
- Knowledge of monitoring and observability tools such as Grafana, Kibana, ElasticSearch, DataDog, etc.
- Experience with Jira, Github, Slack, and Confluence.
- Required to be on camera frequently during Zoom calls.
- Willingness to work on an on-call rotation with compensation and recovery through a flexible work schedule.
- A bachelor’s degree or equivalent related working experience is required.
- This position is not eligible for visa sponsorship.
- Because this role supports the US government, it is required that this candidate be a US Citizen who resides on US soil.
- Agile-minded, optimistic, passionate, and pragmatic about delivering valuable software to customers.
- Interested in broadening your skills into technologies you haven’t seen before.
- Someone who puts quality and the customer experience first.
- Work productively with a geographically distributed remote team.
- Team player, focused on collaboration and doing the right thing.
- Accustomed to a fast paced environment.
- Within your first month, you will absorb fundamental knowledge about Collibra processes and tools, and start building team and cross-functional relationships.
- Within your third month, you will take ownership of escalations, collaborate on and achieve quarterly OKRs (Objectives and Key Results).
- Within your sixth month, you will drive approaches to proactively resolve customer impacting issues, inform customer success of impending customer facing problems, help generate operational playbooks, and work through process improvements for monitoring and alerting.
The standard base salary range for this position is $116,000.00 - $145,000.00 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.
In addition to base salary, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more.
Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.
We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.
At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.
With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.
Top Skills
What We Do
Data has endless potential, if people can trust it.
Collibra helps organizations turn data into a trusted asset that drives business value, innovation, and AI readiness. Our cloud-based data intelligence platform connects data, people, and processes across the enterprise so teams can find, understand, and use the right data with confidence.
By uniting governance, quality, privacy, lineage, and catalog capabilities in one secure, scalable SaaS solution, Collibra gives companies a single source of truth and a foundation they can trust as they embrace AI.
Today, Collibra powers possibility for many of the world’s most data-driven organizations, from global banks and healthcare leaders to public institutions and high-growth tech companies. We help them use data responsibly to make faster, smarter, and more ethical decisions while meeting the highest standards for compliance and innovation.
What truly differentiates us is the way we work. Collibrians bring curiosity, clarity, and care to everything we do. We collaborate across functions and time zones as a global #OneCollibra team, solving complex challenges and delivering measurable impact for our customers.
Founded in Brussels and headquartered in New York, with offices in Raleigh, London, Prague, and beyond, Collibra is a global company built on trust and connection. We work fast, communicate openly, and stay grounded in our mission to make data , and now AI, meaningful for everyone.
Because at Collibra, trusted data isn’t the end goal — it’s where possibility begins.
Why Work With Us
Work here means showing up curious, clear, and ready to build with purpose. As data and AI reshape what’s possible, Collibrians bring clarity to complexity and care to how we work. The pace is fast and the work is meaningful— because every problem we solve powers possibility, as #OneCollibra.
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