The Role
Build and maintain AWS and Cloudflare cloud infrastructure, network automation, and production environments. Troubleshoot cloud, network, and CDN issues; develop automation, runbooks, and technical documentation; and support change management, audits, compliance, and security practices. The role also supports networking technologies including firewalls, WAF, DNS, SSL/TLS, and data center networking, while exploring AI tools for infrastructure operations and incident analysis.
Summary Generated by Built In
About Us
Build the future of banking.
Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.
Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.
Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:
1. Tachyon, our cloud-native banking stack built for population-scale systems
2. Cipher, our unified authentication platform for secure, high-volume banking environments
3. Digital Credit as a Service, enabling banks to launch credit lines on UPI
4. Elena, our intelligent and conversational AI platform for banking.
5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024.
6. Sparrow, the leading card experience for non-prime cardholders in the US
…and more across cards, payments, lending, and core banking.
We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.
If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.
Responsibilities:
- Build and maintain cloud infrastructure and network automation across AWS, and Cloudflare environments.
- Troubleshoot production cloud, network, and CDN issues while improving operational efficiency through automation.
- Create technical documentation, automation runbooks, and collaborate with cross-functional engineering teams.
- Assist with day-to-day operational activities, change management, documentation, audit, compliance, and security best practices.
- Willingness to learn and support Data Center networking, Firewalls, WAF, DNS, SSL/TLS, and enterprise network security technologies.
- Interest in leveraging AI/LLMs to automate infrastructure operations, incident analysis, documentation, and network engineering workflows.
Skills:
- Hands-on experience with AWS (mandatory), Linux, Kubernetes (EKS preferred), and Terraform or Cross plane.
- Strong scripting skills in Python or Bash for infrastructure and network automation.
- Good understanding of cloud networking, DNS, Load Balancers, VPC, Security Groups, TGW, Direct Connect, VPC Endpoint and REST APIs.
- Experience with CI/CD tools, Git, Helm, and Infrastructure as Code (Terraform).
- Knowledge of observability tools (Monitoring, Logging, Metrics, and Alerting) and DevSecOps best practices.
- Familiarity with AI-powered developer tools (e.g., GitHub Copilot, ChatGPT, Claude) to improve coding, automation, troubleshooting, and operational efficiency.
- Strong analytical, troubleshooting, communication, and collaboration skills with a passion for learning new technologies and automation.
Experience and Qualifications:
- Bachelor's or Master's degree in a relevant field (Computer Science, Information Technology, etc.).
- 2–3 years of experience in Cloud Networking, Infrastructure Automation, or DevOps.
Zeta is an equal opportunity employer.
At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.
Skills Required
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
- 2-3 years of experience in cloud networking, infrastructure automation, or DevOps
- Hands-on experience with AWS
- Experience with Linux
- Experience with Kubernetes
- Experience with Terraform or Crossplane
- Strong scripting skills in Python or Bash
- Understanding of cloud networking, DNS, load balancers, VPCs, security groups, Transit Gateway, Direct Connect, VPC endpoints, and REST APIs
- Experience with CI/CD tools, Git, Helm, and Infrastructure as Code
- Knowledge of observability tools and DevSecOps best practices
- Kubernetes experience with Amazon EKS
- Familiarity with AI-powered developer tools such as GitHub Copilot, ChatGPT, or Claude
Zeta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zeta and has not been reviewed or approved by Zeta.
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Fair & Transparent Compensation — Pay is considered competitive for some roles and markets, with market-aligned offers in certain senior or U.S.-based positions. Overall compensation tends to be seen as fine-to-good rather than top-tier.
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Parental & Family Support — Parental leave, adoption/fertility support, and childcare coverage are part of the package. These offerings contribute to a well-rounded family support mix even if specifics vary by location.
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Wellbeing & Lifestyle Benefits — Flexible hours, paid volunteer time, public-transport incentives, concierge services, and workplace perks are highlighted. These lifestyle-oriented perks add breadth beyond core pay and health coverage.
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The Company
What We Do
Founded in 2015, Zeta is a provider of next-gen credit card processing platform. Zeta’s cloud-native and fully API-enabled stack offers a comprehensive range of capabilities, including processing, issuing, lending, core banking, fraud detection, and loyalty programs. With a strong focus on technology, Zeta has over 1700+ employees and contractors, with more than 70% dedicated to technology roles. Operating across the US, UK, Middle East, and Asia, Zeta has served a global customer base of 35+ clients who have issued over 15 million cards on Zeta's platform to date. Backed by prominent investors such as Softbank Vision Fund 2 and Mastercard, Zeta has raised $280 million, at a valuation of $1.5 billion.
