Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
Everpure is scaling its Cloud Native / Portworx (PX) service business across EMEA, and we are looking for an experienced Cloud Native Customer Engineer to support delivery and ongoing operations for our growing base of Portworx customers in the UK and across EMEA.
Based in the UK, you will be the primary hands-on technical resource embedded with customers and delivery teams for Portworx Enterprise, PX-Backup, PX-DR, and modern virtualization (KubeVirt) engagements — supporting everything from design workshops and deployment through day-2 operations and break/fix support. You will work closely with Delivery Architects, Solution Architects, Project Managers, and Everpure's Certified Delivery Partner (CDP) ecosystem to ensure customers get maximum value from their Portworx investment.
This is a proactive, customer-facing, problem-solving role for someone who is comfortable working directly in customer production Kubernetes environments, mastering containerisation and DevOps practices, and troubleshooting complex, mission-critical infrastructure under pressure.
WHY THIS ROLECloud Native / Portworx is one of Everpure's fastest-growing service lines in EMEA, underpinning our broader Enterprise Data Cloud and Cloud & App Modernization strategy. This role offers the opportunity to work hands-on with cutting-edge Kubernetes and cloud-native storage technology for enterprise customers across EMEA, alongside a regional bench of Delivery Architects, Solution Architects, and a growing network of Certified Delivery Partners.
WHAT YOU'LL DODesign and Architecture Support
- Partner with Portworx Delivery/Solution Architects to support design and architecture workshops, gathering customer technical requirements and documenting the as-is technical environment
- Identify key customer integration points with Kubernetes, storage, and backup solutions
- Assist in documenting design decisions, including storage/backup workflows, high availability and disaster recovery configurations, scalability plans, and networking/security considerations
- Understand prospects' and customers' technical needs related to their Cloud Native Kubernetes deployments and translate them into actionable implementation plans
Deployment and Operations
- Design, install, configure, and maintain Kubernetes clusters and Portworx-based solutions using best practices, Kubernetes manifests, and Helm charts
- Deploy and operate Portworx solutions (Enterprise, PX-Backup, PX-DR) across customer Kubernetes environments (OpenShift, Rancher, VKS, or other orchestrators), on-prem and in the cloud
- Ensure Portworx is correctly configured against underlying storage platforms (FlashArray, FlashBlade, or other equivalent storage layers) and optimized for performance, scale, and reliability
- Lead API/microservices solution deployment and day-2 operations, including monitoring via Prometheus/Grafana/other Observability and alerting best practices
- Support CI/CD pipelines and Infrastructure-as-Code workflows (Jenkins, GitOps, Terraform, Ansible, Chef, Puppet) relevant to Portworx delivery
Customer Support and Enablement
- Act as the initial point of contact for Portworx support case (break/fix) inquiries and Request for Enhancement (RFE) requests within the account/region
- Collaborate with Portworx Support and Product Engineering teams to provide an excellent customer experience and drive timely issue resolution
- Support customers through validation and testing of changes prior to production implementation, remediating issues identified during testing
- Provide knowledge transfer and training sessions to customer teams to support ongoing Portworx operations
- Maintain clear, ongoing communication with customer stakeholders and the Everpure delivery team on project status, risks, and outcomes
Delivery and Collaboration
- Work within Everpure's Advanced Services delivery methodology, supporting Delivery/Solution Architects and Project Managers through the full engagement lifecycle
- Collaborate with Certified Delivery Partners and customer/vendor teams (e.g., system integrators, platform teams) as part of a coordinated delivery effort
- Contribute field experience back into repeatable procedures, runbooks, and templates to standardize delivery and improve quality across engagements
Experience
- 10+ years of hands-on experience deploying and troubleshooting production Kubernetes environments; experience building and operating containerised solutions
- Proven experience with DevOps practices and a strong understanding of the cloud-native technology landscape
- Experience supporting enterprise customers directly, including comfort working on customer sites/production environments and communicating technical progress clearly
Technical Skills
- In-depth experience deploying, configuring, and troubleshooting Kubernetes environments; proficiency with at least one of OpenShift, Rancher, Mirantis, or other orchestrators
- Familiarity with other container orchestration platforms.
- Linux system administration experience (RHEL, SLES, Debian, Ubuntu)
- Networking fundamentals (TCP/IP, DNS, load balancing)
- Software-defined storage concepts (NFS, Block, iSCSI) and understanding of open-source databases/modern data platforms supporting highly available business applications
- CI/CD experience (Jenkins, GitOps, Argo, Airflow) and Configuration Management/Infrastructure-as-Code tooling (Terraform, Chef, Puppet, or Ansible)
- Working knowledge of cloud IaaS environments such as AWS, Azure, and Google Cloud Platform
- Familiarity with backup, disaster recovery, and object storage management in cloud and on-prem environments
- Bachelor's Degree in Computer Science, Engineering, Mathematics, a related field, or equivalent experience
Desirable Additional Skills and Certifications
- Certified Kubernetes Administrator (CKA) and/or CKAD qualification, or equivalent hands-on experience
- Scripting skills (Bash, Python, Ruby)
- Virtualisation technologies (KVM, VMware) and version control systems (Git, SVN)
- Monitoring and logging tooling (Prometheus, Grafana, ELK)
- Security fundamentals (SSL/TLS, Kubernetes Secrets, RBAC)
- Experience with the OpenStorage SDK (REST and gRPC interfaces)
- Experience with HA deployments for modern scale-out databases and data processing solutions (Cassandra, PostgreSQL, MySQL, MongoDB, Kafka, Elasticsearch)
- Cloud or Portworx-related certifications (e.g., AWS Certified DevOps Engineer, Pure Certified Portworx Enterprise Professional)
Soft Skills
- Attention to detail and strong troubleshooting discipline in complex, high-pressure environments
- Comfortable consulting on customer sites related to complex solutions
- Strong, clear communication skills with both technical and business stakeholders
- Adaptability and a proactive, collaborative approach to problem-solving
Logistics
- Must already be based and eligible to work in the UK; with a willingness to travel to customer sites across EMEA and Everpure offices where needed which can be 30% of the time or more, where needed.
- Contract engagement, with scope and duration aligned to Everpure's Portworx EMEA delivery roadmap
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Skills Required
- 10+ years of hands-on experience deploying and troubleshooting production Kubernetes environments
- Experience building and operating containerized solutions
- Proven experience with DevOps practices and cloud-native technologies
- Direct enterprise customer support experience, including production environments and clear technical communication
- In-depth Kubernetes deployment, configuration, and troubleshooting experience
- Proficiency with OpenShift, Rancher, Mirantis, or another container orchestrator
- Linux system administration experience with RHEL, SLES, Debian, or Ubuntu
- Knowledge of TCP/IP, DNS, and load balancing
- Understanding of software-defined storage, NFS, block storage, and iSCSI
- CI/CD experience with Jenkins, GitOps, Argo, or Airflow
- Infrastructure-as-code or configuration management experience with Terraform, Chef, Puppet, or Ansible
- Working knowledge of AWS, Azure, or Google Cloud Platform
- Familiarity with backup, disaster recovery, and object storage management
- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent experience
- Must already be based in and eligible to work in the UK
- Willingness to travel to customer sites across EMEA and company offices, approximately 30% or more as needed
- Certified Kubernetes Administrator or Certified Kubernetes Application Developer qualification
- Scripting skills in Bash, Python, or Ruby
- Virtualization experience with KVM or VMware
- Version control experience with Git or SVN
- Monitoring and logging experience with Prometheus, Grafana, or ELK
- Security fundamentals including SSL/TLS, Kubernetes Secrets, and RBAC
- OpenStorage SDK experience with REST and gRPC interfaces
- Experience with highly available Cassandra, PostgreSQL, MySQL, MongoDB, Kafka, or Elasticsearch deployments
- Cloud or Portworx-related certifications
Everpure Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everpure and has not been reviewed or approved by Everpure.
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Equity Value & Accessibility — Equity and stock purchase programs are described as meaningful parts of total compensation, with RSUs and an ESPP highlighted as strengths.
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Strong & Reliable Incentives — Sales compensation is structured to support long sales cycles, including policies that pay full commission until the first sale for new or white‑space accounts.
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Healthcare Strength — Health coverage is portrayed as comprehensive, with multiple medical options, fully covered vision, dental PPO choices, mental‑health resources, and company HSA contributions.
Everpure Insights
What We Do
Pure Storage (NYSE:PSTG) helps innovators build a better world with data. Pure's data solutions enable SaaS companies, cloud service providers, and enterprise and public sector customers to deliver real-time, secure data to power their mission-critical production, DevOps, and modern analytics environments in a multi-cloud environment. One of the fastest growing enterprise IT companies in history, Pure Storage enables customers to quickly adopt next-generation technologies, including artificial intelligence and machine learning, to help maximize the value of their data for competitive advantage. And with a Satmetrix-certified NPS customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world.
