JOB SUMMARY
This position is an integral member of our Cloud Operations and Engineering Team. The individual in this role is responsible for supporting the design, development, and maintenance of our technical cloud solutions, ensuring their efficient and reliable operation. This individual will be a leading contributor to our technical ecosystem that includes cloud infrastructure, networking, application support, integrations, and IaC implementation. They will work closely with other technical professionals, analysts, and engineers to build and optimize solutions, ensuring quality, integrity, and performance. The ideal candidate is adaptable, solution-oriented, and capable of collaborating across multiple teams providing excellent technical leadership. The incumbent may be involved in every aspect of the technical process from idea generation, analysis, design, build, and support using various technologies and design patterns.
ESSENTIAL RESPONSIBILITIES
- Technical Leadership: Lead the design, development, and implementation of cloud-based solutions, ensuring alignment with architectural/security standards and business requirements.
- Solution Delivery: Oversee projects from conception to deployment, ensuring high-quality, on-time, and within-budget delivery of cloud-based solutions.
- Automation & CI/CD: Drive infrastructure as code (IaC) adoption and implementation using tools like Terraform, CloudFormation, Ansible. Design, build, and optimize CI/CD pipelines in GitLab to effectively implement our IaC strategy and maintain compliance with our DevOps Team and practices.
- Collaboration & Communication: Partner with cross-functional teams (IT, product, analytics, and business) to gather requirements, provide technical guidance, and ensure seamless integration of cloud solutions. Work with software engineers, DevOps, SRE, and product teams to align cloud solutions with business needs.
- Technical Governance: Enforce best practices for cloud security, compliance, and performance optimization.
- Mentorship & Development: Mentor and guide junior engineers, fostering a culture of learning and technical excellence.
- Innovation & Research: Stay at the forefront of cloud technologies, evaluating new tools and approaches to enhance our cloud capabilities.
- Problem Solving: Provide expert-level troubleshooting and support for complex cloud-related issues.
- Monitoring & Reporting: Proactively monitor system performance, identify potential issues, and provide regular status updates to leadership.
EXPERIENCE
Required
7 years of experience in one or many of the following tasks: analyzing, designing, coding, testing and implementing technical solutions, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects
7 years of experience in technical problem solving, solution implementation, team/project collaboration
7 years of experience in basic computer science concepts and principles, common operating systems, development languages/scripting
Preferred
- 9+ years of experience with enterprise technology platforms, application development tools, and the software development lifecycle.
- 9+ years of experience defining system architectures and making technical decisions based on feasibility, cost, and security in a cloud environment.
- 9+ years of experience working with cloud platforms (AWS, Azure, GCP) and their services.
- 9+ years of experience with technical governance, quality assurance, and security best practices.
- 9+ years of experience translating business requirements into technical designs and implementing fault-tolerant, scalable, and maintainable cloud solutions.
- Experience in the healthcare industry.
SKILLS
- Technical Expertise: Deep understanding of cloud computing principles, architectures, and services (AWS, Azure, GCP).
- Problem-Solving: Exceptional analytical and problem-solving skills with a focus on detail and accuracy.
- Communication & Collaboration: Excellent communication, interpersonal, and collaboration skills.
- Leadership: Proven ability to lead technical projects and mentor junior engineers.
- Adaptability: Ability to thrive in a fast-paced, innovative environment and adapt to evolving technologies.
- DevOps: Experience with DevOps practices, automation, and infrastructure-as-code.
EDUCATION
Required
Bachelor’s degree in Computer Science, Information Systems, Computer Engineering or related field
Preferred
Master's degree in Computer Science, Information Systems, Computer Engineering or related field
LICENSES or CERTIFICATIONS
Required
None
Preferred
At least (1) certification in GCP, AWS, or Azure.
- Multiple architect and or engineering certifications in a couple cloud providers, Terraform certification, Gitlab SAAS certification, SAFE/Agile certification.
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office- or Remote-based
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$92,300.00Pay Range Maximum:
$172,500.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms.
A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best.
Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia.
We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions.
We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
