About the Role
We’re looking for a Cloud Engineer to manage and optimize our Microsoft cloud ecosystem, including Microsoft 365, Azure Active Directory (Entra ID), Microsoft Intune, and Azure Cloud services.
What You’ll Do
- Administer and maintain Microsoft 365, Azure, Teams, SharePoint, and Intune environments.
- Manage Azure AD / Entra ID, including MFA, Conditional Access, and role-based access controls.
- Implement and oversee endpoint management and compliance through Intune.
- Support and maintain AWS cloud services, ensuring performance, reliability, and security.
- Handle escalated technical issues and troubleshoot complex cloud-related incidents.
- Participate in cloud infrastructure projects, migrations, and automation initiatives.
- Maintain accurate documentation of configurations, processes, and standards.
- Ensure compliance with cybersecurity protocols such as MFA, DUO, and MDM.
- Collaborate with and mentor Help Desk Technicians on advanced technical tasks.
What You’ll Bring
- Strong hands-on experience with:
- Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive)
- Azure & Azure AD (Entra ID)
- Microsoft Intune / Endpoint Manager
- AWS Cloud Services (EC2, IAM, S3, etc.)
- Proficiency in Conditional Access, PIM, and MFA configurations.
- Knowledge of PowerShell scripting or automation tools.
- Microsoft Azure certifications (e.g., AZ-104, AZ-305, MS-100) preferred.
- AWS certifications an advantage.
- Excellent problem-solving, communication, and documentation skills.
- Organized, self-motivated, and able to perform well under pressure in a 24/7 operations setup.
- Willing to work onsite and on flexible shifts as business needs require.
Why Join Us
- Competitive salary and benefits package
- HMO coverage with free dependent inclusion
- 13th month pay, night shift differential, and holiday pay
- Annual performance review and continuous skills development
- Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
- Supportive team culture and strong work-life balance
Top Skills
What We Do
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We offer MSP staffing, outsourced NOC, RMM virtual admin, Helpdesk, and Professional Services—all the talent you need to scale your business, improve profitability and succeed.
◆ If you need dedicated staffing—technical or business admin—we have your back.
◆ Have you decided that providing NOC or helpdesk isn’t the best use of your tech talent? Let us save the day.
◆ Is your RMM tool driving you crazy? We can totally fix that.
Why Work With ITBD?
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
When we say “Built for an MSP, by an MSP,” we are talking about having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
Need more reasons?
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfec for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
