Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
About Us
At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world.
If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight.
Job Summary
- The Platform AI & Integration Pod builds the foundational AI capabilities that integrate directly into developer workflows across Southwest — including GitLab Duo Agent Platform, enterprise Knowledge Graph, and platform accelerators. The team enables intelligent automation, faster developer productivity, and consistent AI adoption across the enterprise, connecting data, systems, and context so engineering teams can move faster with greater confidence.
- As Cloud DevOps Engineer – Spec Library, you'll build cloud infrastructure and CI/CD pipelines using modern tools and patterns with guidance from senior engineers and tech leads. You'll gain hands-on experience on real enterprise developer platform work from our Hyderabad office, learning platform standards, automation, and modern DevOps practices along the way.
- Design and build enterprise cloud infrastructure automation, pipeline automation and cloud capabilities used by the enterprise. Partner with application, security, and architecture teams to build re-usable and secure cloud infrastructure to be used by business applications. Knowledge of cloud computing industry trends and apply that knowledge to continually innovate and evolve the enterprise cloud platform.
- Operate in a DevOps culture and team, responsible for architecture, design, development, implementation, and ongoing operations of new and emerging technology platforms
- Implement automation tools and frameworks for automatic code deployment (CI/CD)
- Lead the design, development, and evolution of cloud infrastructure
- Establish and/or follow procedures and standards to ensure high quality and quantity of work
- Establish or follow prioritization processes to drive work and has a sense of urgency about getting work completed
- Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities
- Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with your teams to ensure design best practices
- Maintain business continuity and disaster recovery processes
- Participate in system and acceptance testing to ensure that systems are functionally appropriate, technically sound, and well-integrated
- Test and implement system and enhancements using techniques that preserve system integrity
- May perform other job duties as directed by Employee's Leaders
- Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation
- Knowledge of AWS compute, data sources, security technologies
- Knowledge of infrastructure-as-code (IAC)
- Skilled in deployment strategies using Docker for containerization
- Skilled in monitoring tools
- Ability to mentor and guide team members' learning, including introducing new ideas and technologies
- Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems
Preferred:
AWS fundamentals (compute, storage, networking) and basic IaC exposure
CI/CD pipeline fundamentals — build, test, deploy — using GitLab, Jenkins, or similar
Container basics (Docker) with exposure to Kubernetes or ECS environments
Enterprise developer platform mindset — not isolated applications
Basic scripting for automation (Python, Bash)
Clear communication of progress, blockers, and questions
Effective team collaboration and openness to mentorship
- Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training
- Required: Intermediate-level experience, fully functioning broad knowledge in Cloud software or DevOps. 2-5 years of relevant work-related experience
Preferred:
Exposure to Git workflows and version control practices
Any exposure to GitLab pipelines, Backstage, or developer portals
Cloud or DevOps work within a large enterprise environment
Working within globally distributed engineering teams
- Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
- Ability to work extended hours as needed
Southwest Airlines is an Equal Opportunity Employer.
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Skills Required
- Bachelor's degree in Computer Science, Engineering, Information Systems or related field (or equivalent formal training)
- 2-5 years of relevant Cloud or DevOps experience
- Knowledge of AWS Infrastructure as a Service automation tools such as CloudFormation
- Knowledge of AWS compute, data sources, and security technologies
- Knowledge of infrastructure-as-code (IaC) practices
- Skilled in deployment strategies using Docker (containerization)
- Skilled in monitoring tools and maintaining operations
- Ability to meet confidentiality expectations for proprietary and sensitive company information
- Ability to work extended hours as needed
- AWS fundamentals (compute, storage, networking) and basic IaC exposure
- CI/CD pipeline fundamentals using GitLab, Jenkins, or similar
- Exposure to Kubernetes or ECS environments
- Basic scripting for automation (Python, Bash)
- Exposure to Git workflows, GitLab pipelines, Backstage, or developer portals
- Experience working within large enterprise and/or globally distributed engineering teams
- Enterprise developer platform mindset and effective team collaboration
Southwest Airlines Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Southwest Airlines and has not been reviewed or approved by Southwest Airlines.
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Pay Growth & Progression — Pay progression is described as materially improving after major 2024 union agreements, especially for pilots and flight attendants. Compensation satisfaction is framed as stronger over time as step scales and seniority accumulate.
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Retirement Support — Retirement support stands out through a dollar-for-dollar 401(k) match and the presence of profit-sharing contributions that can add to retirement savings. Stock purchase access is also positioned as an additional ownership-oriented component of total rewards.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle value is elevated by extensive space-available travel privileges and broad travel-related discounts that can materially offset personal travel costs. Recognition mechanisms like points-based rewards are also positioned as an added lifestyle-oriented perk.
Southwest Airlines Insights
What We Do
At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job. Southwest Airlines recognizes, respects, and values differences. By fostering a culture that embraces and utilizes our diversity, we create competitive advantages in teamwork and innovation that contribute to our overall success.
