Cloud DevOps Engineer

Job Description:

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences. 
We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

Main Responsibilities:

• Design, deploy, and manage cloud infrastructure solutions using leading public cloud providers including Azure and AWS
• Develop and implement Infrastructure as Code (IaC) and configuration management
• Introduce automation to improve performance, scalability, and security, reducing manual effort
• Design, develop, and enhance CI/CD pipelines to accelerate development cycles and ensure reliable releases
• Design cost-effective solutions and services ensuring that value is measured, tracked, and realized at key delivery points
• Design and implement logging, monitoring, tracing, and alerting solutions for better visibility and faster incident recovery
• Provide guidance and recommendations to increase efficiency and reduce customer incidents
• Develop tools and processes to improve team and customer experience
• Document products, processes, and tools with a high level of quality
• Support software engineers in following the software delivery lifecycle
• Maintain efficient communication with cross-functional teams, acting as a key stakeholder for project decisions
• Stay up-to-date with industry trends and emerging technologies in cloud computing, providing strategic recommendations

Qualifications

• 5+ years of hands-on experience designing, deploying, and managing solutions in Microsoft Azure and/or Amazon Web Services (AWS) for medium to large-scale applications serving thousands or millions of users
• Strong experience in administering Windows and/or Linux server environments
• Advanced proficiency in at least two programming/scripting languages: Bash, Python, JavaScript, Go, Node.js, Java
• Proficiency in automation with at least one configuration/deployment management tool such as Ansible, Terraform, Azure Resource Manager (ARM), or Bicep
• Experience with container technologies such as Docker and Kubernetes, including Azure Kubernetes Service (AKS) and Amazon EKS
• Proficiency with serverless computing and event-driven architectures using services like Azure Functions, AWS Lambda, or similar
• Demonstrated experience in integrating monitoring and alerting tools such as Azure Monitor, Grafana, Datadog, New Relic, CloudWatch, ELK
• Proven track record of building, optimizing, and scaling CI/CD frameworks and tools including Azure DevOps, GitHub Actions, AWS CodePipeline, or equivalent
• In-depth understanding of security and networking principles
• Experience working in Agile, fast-paced DevOps environments
• Excellent problem-solving and troubleshooting skills
• A curious, open-minded nature with a passion for exploring innovative solutions
• Strong collaboration and customer service mindset, with the ability to build trust and communicate effectively
• Bachelor’s degree in computer science, information technology, or an equivalent combination of relevant education and experience
• Fluent in English

Why choose Merkle?

Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.
Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

What’s in It for You?

Global Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.
Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options.
Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.
Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.
Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.
Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.
Growth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.
*many more attractive benefits are waiting for you, for more details regarding additional benefits, please ask your recruiter.

Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."
We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

#LI-MERKLE #LI-SOFI

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