The Managed Services Cloud Engineer is responsible for partnering with clients to form a long-lasting relationship while assisting with their growth across the various cloud platform. This would cover a wide breadth of tasks from technical writing, security assessments, licensing questions or anything in or related to the AWS and Azure Cloud. Expertise in AWS, Linux and related core technologies is the primary driver for this position, including but not limited to Cloud Identities, Virtual Machines, Networking, Firewalls, Database and File Management, Functions, and Architecture. Azure cloud experience is a huge positive, and represents most of our active work today, so being able to work in both clouds is highly desired. Amazon Web Services experience with engineering and architect work, as well as Linux Expertise is required. This position will perform other duties as assigned and/or needed.
Qualifications
- Deep knowledge of Linux OS and its supported technologies and systems
- AWS Cloud experience and expertise
- Azure Cloud experience and expertise
- Cloud Core Platforms (AWS and Azure): Compute, Storage, Networking, Virtual Machines, Identity and Access Management (IAM Identity Center), Security and Compliance (AWS Security Hub), Federation with external identity Platforms, Infrastructure required
- Experience with AWS or Azure Government highly desired
- Kubernetes, containers, are highly desired
- Governance experience is preferred
- Linux System administrator experience, OS management, patching, application management, etc.
- Linux experience with Red Hat Enterprise, Ubuntu and GNOME is desired
- Any Linux Technical certifications are preferred, especially related to system administration at scale in Cloud environments.
- Any AWS Technical certifications are preferred, especially related to the core technology stack of Amazon Web Services.
- Any Azure Technical certifications are preferred, especially related to the core technology stack of Microsoft Cloud.
Knowledge Skills and Abilities:
- Creates processes, documentation, and sets standards in several practice areas.
- Will demonstrate technical Lead skills and support customer projects.
- Will be able to implement related technologies and understand their direct dependencies.
- Ability to navigate new or unknown technical areas and quickly get up to speed to support customer requirements.
- Professional with excellent written and verbal communication skills.
- Must be able to proactively respond to internal/external questions and collaborate across internal/external teams.
- Will be able to solve problems efficiently in complex environments and suggest process improvement or standardization as requested and/or needed.
- Expertise and demonstrate a proactive approach to help customers make critical decisions around features and capabilities, and referring additional products or services within the specific areas of technical competence if needed and/or required for the customer
- Must possess the experience and knowledge of when to articulate escalations and communicate progress to stakeholders effectively.
Essential Duties
- Surface and analyze customer business requirements.
- Translate requirements into an architectural design and influence the deployment of key infrastructure components
- Design, construct, configure, and maintain all facets of an AWS Subscription/Tenants
- Plan and execute an end-to-end implementation of the target workload
- CI/CD development pipeline work
- Troubleshooting AWS and Linux issues as our Subject Matter Expertise
- Cost and performance optimization of server and cloud resources
- Maintain a thorough understanding of existing and emerging Azure and related core technologies
- Be up to date on new technologies within Azure that could benefit customers
- Understand and be comfortable with multiple Azure technologies/products and be able to assist clients in the exploration, initial setup, and support of those technologies
- Desired SME skillset for a few select technologies for which you could ask as the team's internal expert and escalation point. (Example - Infrastructure as a code, AKS, VMware, Linux, Database, Security, Virtual Desktop, AWS etc.)
- Performs special projects and other duties as assigned.
As part of the Managed Services team, you are responsible for helping to foster long-term relationships and partnerships with our clients, going beyond just doing good technical work, and becoming a good co-worker, partner, and advisor.
Skills Required
- Deep knowledge of Linux OS and supported technologies
- AWS cloud experience and expertise
- Linux system administrator experience (OS management, patching, application management)
- Azure cloud experience and expertise
- Experience with AWS or Azure Government
- Kubernetes and container experience
- Governance experience
- Experience with Red Hat Enterprise, Ubuntu, GNOME
- CI/CD development pipeline experience
- Infrastructure as Code, AKS, VMware, Database, Security, Virtual Desktop (desired SME skillsets)
- Any Linux, AWS, or Azure technical certifications
What We Do
Planet Technologies was built around investing in and developing long term relationships with our customers and corporate partners. We work hard to keep our staff trained on the latest technologies, policy and operational issues impacting today’s federal and corporate environments. Being an expert on the technology we support is the first step, more importantly is understanding your business mission and integrating technology into a long term strategic plan. Planet Technologies is the leading provider of Microsoft consulting services to public sector and commercial organizations. Our team of Microsoft experts provides support for Office 365, CRM, SharePoint, System Center, SQL, and Windows 7-10. Planet has significant experience in deploying business intelligence, cloud services, unified communications, records management, workflow automation, collaboration, systems management, virtualization and more. A Global Leader in Microsoft Technologies: Few companies can compare to Planet Technologies when it comes to an established relationship with Microsoft. As a company with a 100% focus on the Microsoft platform, we know Microsoft technologies and we are a trusted partner. As a team of experienced and certified Microsoft consultants and Microsoft trainers, we are the best partner to help your staff get up to speed quickly and cost effectively in order to make your business more productive with your Enterprise Agreement investment. Advanced certifications • Microsoft Partner with five gold and ten silver competencies • CPLS Microsoft certified training Highly skilled staff • Microsoft Certified Solutions Masters (MCSM) • Microsoft Most Valuable Professionals (MVP) • Microsoft Certified Trainers (MCT) • Microsoft CRM Rangers • 150+ Microsoft Consultants We are a full-service, independent training company providing a range of IT and developer training services based on Microsoft technologies to individuals and organizations.
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