Peraton is seeking a Cloud Reliability Engineer in Chantilly, VA to support our Department of Defense customer as part of a highly talented, highly motivated and high-performing team. As part of the Infrastructure Operations and Maintenance Support team you will be responsible for the availability, performance, monitoring, and incident response, among other things, of the Cloud Infrastructure that we support in a 24x7 environment.
What you'll do:
- Ensure the 24x7 uptime of our multi-service, multi-layer, multi-tenant cloud infrastructure
- This position is hands-on, requiring the ability to provide first-level system and network support problem investigation, resolution, or escalate as needed
- Work closely with the engineering teams to improve our platforms and eliminate complexity from architecture and processes
- Utilize a Jira Service Desk ticketing queue for tracking system and tenant issues through resolution
- Configure and use state-of-the-art monitoring tools to assist with troubleshooting and remediation of issues
- Responsible for the monitoring the daily software and network operations in a distributed multi-tenant, multi-layer, cloud environment
- Conduct incident response and in-depth root cause analysis
- Understand and troubleshoot complex network data flow issues for Palo Alto firewalls and Arista switches
- Document new procedures/update existing procedures utilizing Confluence and follow SOPs for conflict resolution
- This job will include shift work to allow for complete 24x7 monitoring of software systems. Will need to have flexibility to work multiple shifts (day, mid, swing), as needed.
- Job is on-site at Peraton Chantilly, VA facility. No remote work allowed
Required Qualifications:
- Minimum of Top Secret clearance with SCI eligibility. Contract requires TS/SCI. The candidate must maintain the clearance
- Associates degree in Engineering, Computer Technology or related field and 7+ years of experience; OR Bachelor’s degree in Engineering, Computer Technology or related field and 5+ years of experience; OR Master’s degree in Engineering, Computer Technology or related field and 3+ years of experience. An additional four (4) Equivalent experience in lieu of a degree will be considered
- DoD 8140 compliance for work role: Technical Support Specialist, with a proficiency level of Intermediate or above
- 3+ years of experience working with Linux operating systems (RHEL 8.X or higher)
- 3+ years of experience working within a cloud environment such as RedHat Openstack, RedHat OpenShift Container Platform (RHOCP), MS Azure, or AWS
- 2+ years of experience with containerization and automation technologies (e.g. Docker Containers, Kubernetes, Ansible, and Heat templates)
- Demonstrated experience in monitoring tools (e.g. Splunk, Sensu, Nessus, etc.)
- Experience supporting software and/or network operations with a clear understanding of networking fundamentals with ability to deep-dive and troubleshoot issues
- Excellent troubleshooting skills
- Must be willing to work in a 24x7 environment and support shift work on site; 8 and/or 12 hours shifts, including weekends
- Ability to effectively communicates both with customers and technical staff
Desired Qualifications:
- 3+ years of experience with virtualization technologies (e.g. Citrix XenServer Red Hat Enterprise Virtualization, and/or VMWare)
- Experience using a ticketing system (e.g. Jira Service Desk, Remedy, etc.)
- Experience with front-end processing and network gateway appliances and /or software
- Networking experience to include monitoring, configuring (e.g. firewalls, switches, etc.)
- Hands-on experience with virtual machine environment management tools (Vagrant)
- Ability to work independently or within a team structure
- Experience with configuration management repositories
- Experience with cross domain guard technologies (e.g. Forcepoint, Radiant Mercury, etc.)
- Knowledge and understanding of KVM Virtualization technologies
- Previous experience with Intelligence or DoD programs, either within the military or as a civilian contractor
Benefits:
Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan
#Metroplex
Peraton OverviewPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Skills Required
- Associate degree in Engineering, Computer Technology, or a related field plus 7 or more years of experience; alternatively, a bachelor's degree plus 5 or more years, or a master's degree plus 3 or more years. Equivalent experience may substitute for the degree.
- Minimum Top Secret clearance with SCI eligibility; must maintain the clearance and meet the contract's TS/SCI requirement.
- DoD 8140 compliance for the Technical Support Specialist work role at Intermediate proficiency or above.
- At least 3 years of experience with Linux operating systems, including RHEL 8.x or higher.
- At least 3 years of experience working in a cloud environment such as Red Hat OpenStack, Red Hat OpenShift, Microsoft Azure, or AWS.
- At least 2 years of experience with containerization and automation technologies such as Docker, Kubernetes, Ansible, or Heat templates.
- Experience with monitoring tools such as Splunk, Sensu, or Nessus.
- Experience supporting software or network operations, including strong networking fundamentals and deep troubleshooting ability.
- Excellent troubleshooting skills.
- Willingness to work 24x7 on-site shift schedules, including 8- or 12-hour shifts and weekends.
- Effective communication with customers and technical staff.
- At least 3 years of experience with virtualization technologies such as Citrix XenServer, Red Hat Enterprise Virtualization, or VMware.
- Experience using ticketing systems such as Jira Service Desk or Remedy.
- Experience with front-end processing and network gateway appliances or software.
- Networking experience involving monitoring and configuration of firewalls and switches.
- Hands-on experience managing virtual machine environments with tools such as Vagrant.
- Ability to work independently or within a team structure.
- Experience with configuration management repositories.
- Experience with cross-domain guard technologies such as Forcepoint or Radiant Mercury.
- Knowledge of KVM virtualization technologies.
- Previous experience with Intelligence or Department of Defense programs, as a military member or civilian contractor.
Peraton Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Peraton and has not been reviewed or approved by Peraton.
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Healthcare Strength — Healthcare offerings are described as broad, including medical, dental, vision, mental health support, and specialty programs like virtual physical therapy and surgical/cancer care navigation. Medical coverage is also characterized as a standout part of the overall package in terms of perceived quality.
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Retirement Support — Retirement support includes a 401(k) with employer matching and is repeatedly positioned as a strong component of total rewards. The 401(k) benefit is frequently singled out as one of the most valued parts of the package.
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Leave & Time Off Breadth — Time-off benefits are positioned as robust, including PTO, holidays, paid sick days, and floating holidays, with some roles offering notably generous accrual. Leave breadth is reinforced by related programs such as short/long-term disability and bereavement leave.
Peraton Insights
What We Do
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Why Work With Us
We are fearlessly solving the world’s most complex challenges to keep people safe and secure. You can be a part of protecting and promoting that freedom around the world.





