Job Title: Cloud Architect, Amazon Connect Remote
Get to Know Us:
CG Infinity, Inc. is a software consulting firm that was founded in 1998. We offer solutions that are tailored to the needs of each individual client that we work with instead of offering standard, run-of-the-mill solutions to everyone. We work closely with our clients throughout the entire process and offer solutions for a myriad of challenges. CG Infinity has offices in Plano, TX, Houston, TX, Little Rock, AR, and Albuquerque, NM.
Our Culture:
Our people-first approach to technology offers best-in-class service and success rates. Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data Analytics & AI.
Qualifications:
- Bachelor’s Degree strongly preferred.
- 15+ years of IT experience.
- 10+ years of hands-on experience as a Cloud Architect or Cloud Engineer.
- Must have successfully led and completed large Amazon Connect projects in the past.
- Strong experience in Cloud Contact Center platform implementation and migration of Amazon Connect required.
- Knowledge of Contact Center operation required.
- Knowledge of voice (WebRTC), Call recording and telephony platforms strongly preferred.
- Experience with automation within Amazon Connect.
- Able to architect and implement Applications & Networking on AWS public cloud.
- Ability to rapidly build proof-of-concepts and evolve them into large-scale solutions.
- Advanced knowledge of application and infrastructure architecture disciplines.
- Experience working within Government projects strongly preferred.
What Can We Offer You?
CG Infinity, Inc. offers an exceptionally strong benefits package that compares favorably with those offered by Fortune 500 companies. CG Infinity, Inc. has teamed with a highly regarded ASO, to ensure a great choice for our benefits package. CG Infinity, Inc. employees have the flexibility to select benefits based on such factors as their personal preference, family situation, and financial objectives, along with our voluntary packages, such as additional Life as well as FSAs.
CG Infinity, Inc. also offers an excellent Safe Harbor 401k plan. Upon eligibility, CG Infinity, Inc. contributes an employer match of 100% of the first three percent and 50% of the fourth and fifth percent. All employees enrolled in the 401k retirement plan are 100% vested immediately.
Applicants must be US Citizens.
Top Skills
What We Do
Our people-first approach to technology offers best-in-class service and success rates. With the world of business and technology growing more complex and confusing every minute, CG Infinity keeps it simple for our clients. Your leaders work with our leaders throughout an engagement. The leaders of our small, blended teams work hand in hand with your team to ensure your objective success.
We partner with companies in a vast array of industries, including the Energy & Utilities and Financial Services industries, to help them thrive in the modern marketplace by leveraging technology to drive their enterprise. From our perfect record in Salesforce implementations, our trusted experience integrating Salesforce with back-end applications, to our creative custom software solutions, CG Infinity is your trusted ally for business technology transitions. With our skilled employees and veteran leadership team, CG Infinity doesn’t complicate life for our clients, we simplify.
