Cloud Application Administrator

Transact+CBORD is the leader in innovative payment, mobile credential, and commerce solutions for a connected campus. Our mission is to create compelling technology that uniquely simplifies campus operations and makes a meaningful difference in student's lives. With a highly configurable, mobile-centric campus technology ecosystem, we partner with over 1,750 higher education institutions to simplify the student experience across the full spectrum of student life. 

We are currently searching for qualified candidates for a Cloud Application Administrator position. Please see the details below:

Title: Cloud Application Administrator

Location: Chennai, India (Remote)

Key Responsibilities:

The Cloud Application Administrator is responsible for managing systems, applications, and operational procedures.  The successful candidate will be assigned to Transact’s QuickCharge application to become an SME for that product.  Areas of focus for automation include routine tasks, monitoring and notification creation, and error recovery to meet 99.9% 24/7 uptime requirements for all resources that make up our AWS Production and UAT environments. Responsibilities will include timely issue resolution for production interruptions; maintenance of applications through patches or upgrades; assisting the Support group with issue identification and data collection; and reporting of all issues to management and key stakeholders.

Candidate must have strong communication and technical skills as well as the ability to work well in a team environment. They must possess a desire to gain a deeper understanding of how each system and technology reacts to environmental changes and how this impacts usability. The ability to handle aggressive timelines and focus under pressure is a must.

• Manager application availability to performance standards
• Deploy updates to internally developed applications, third party tools, and operating systems to necessary environments
• Implement request for environment updates
• Configure applications based upon client need
• Perform necessary user account management duties for designated resources in accordance with internal policies
• Participate in after hours on call rotation
• Manage vendor support cases to address incidents
• Ensure managed environments follow Transact's Information Security Policy
• Support SOC 2 Types II and PCI Level 1 compliance

Requirements

• Bachelor's degree in computer science or 1-2 years of related experience in Networking, Cybersecurity or IT Infrastructure industry preferred
• Proficiency in Security Information Event Management
• Proven propensity to learn new technologies and skills quickly
• Thrives in a collaborative team environment
• Demonstrate analytical problem-solving skills
• Excellent written and verbal communication skills
• AWS clous experience with a focus on PaaS and Cloud Native offering, 1-2 years
• Scripting experience in PowerShell and/or bash
• Experience supporting 24x7production services
• Experience with automated CI/DC pipelines and tools (Terraform, Ansible, etc.)
• Desire to continuously learn
• Strong problem solving skills

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Transact+CBORD Campus Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.