Position Title
Closing Specialist II
Location
Hicksville, NY 11801
Job Summary
The Closing Specialist II performs closing clearance due diligence file reviews for standard and at times, complex transactions for multi-family & commercial real estate loan files to facilitate clearance to close. This role serves as the main liaison between lending, legal and third-party providers. The Closing Specialist II ensures full alignment with credit approval terms and leads coordination of all activities leading to successful loan funding and booking. Provides support to Loan Closing Manager & performs all responsibilities in accordance with the Bank’s policies and procedures.
Job Responsibilities:
JOB RESPONSIBILITIES
- Performs review of more complex multi-family, commercial and construction/development real estate loan files prior to closing for required documentation and conformance with established policies and procedures.
- Act as the lead closing contact for the Relationship Manager, credit Product Specialist, Relationship Associate and Legal following loan approvals. Manage all activities and address escalations to ensure smooth execution
- Review key closing compliance requirements including flood, Reg B, AML and credit approvals
- Prepare and update internal checklists to facilitate the clearance to close
- Review and analyze violations and certificates of occupancy on an as needed basis.
- Reviews draft loan documents ensuring all loan terms are accurately reflected
- Prepares the Closing Review Form which is a summary of loan terms for use by Closing Counsel & Loan Operations
- Independently manage a portfolio of loan closings
- Conduct quality control review of documents uploaded to loan origination system to ensure all documents are uploaded correctly prior to loan closing and boarding.
- Calculate final closing costs and fees associated with each transaction
- Follow up with Relationship Managers, Credit Project Specialists, Relationship Associates, & Bank Attorneys to ensure that all closing conditions and missing documentation is received prior to closing.
- Reviews bank’s internal data in the computer system of record for accuracy
- Determine closing requirements & assess closing timeframes
- Email written authorization to close to Closing Counsel and Flagstar team members
- Coordinate closing aspect of loan renewals, modifications and extensions in a similar manner to new loan closings
- Advise various bank team members on the correct way to document a file in accordance with bank policies & procedures.
- Assists various internal banking departments in the release of coop units for unsold share loans
- Respond to post-closing inquiries from other departments
- Responsible for compliance with all applicable Federal, State and Local rules and regulations.
ADDITIONAL ACCOUNTABILITIES
- Performs special projects, and additional duties and responsibilities as required.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
- Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
- Minimum experience required: 4+ years commercial real estate industry or banking experience
Preferred Qualifications:
- Education level preferred: Undergraduate Degree (4 years or equivalent)
- Paralegal experience.
- Knowledge of bridge, participation/syndication and swap loans a plus
- Prior compliance experience a plus.
Job Competencies:
- Knowledge of real estate, loan documentation, and mortgage terminology.
- Strong PC skills with proficiency in Microsoft Office, including Word and Excel and database management
- Strong verbal and written communication skills.
- Superior analytical & customer service skills.
- Proactive risk approach
- Strong problem solving and conflict resolution skills
- Excellent organizational skills with the ability to prioritize and manage varied workload.
- Ability to work independently as well as flexibility to work as part of a team.
- Ability to work in a fast-paced environment.
- Ability to lead closings and solve problems independently
- Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
- Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
- Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
- Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer
We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
Pay Range
$68,099.25 - $103,172.00Skills Required
- High school diploma or equivalent, including GED, HiSET, TASC, or foreign equivalent
- 4 or more years of commercial real estate industry or banking experience
- Undergraduate degree or equivalent
- Paralegal experience
- Knowledge of bridge, participation or syndication, and swap loans
- Prior compliance experience
- Knowledge of real estate, loan documentation, and mortgage terminology
- Proficiency in Microsoft Office, including Word and Excel, and database management
- Strong verbal and written communication skills
- Analytical, customer service, problem-solving, conflict-resolution, organizational, and prioritization skills
- Ability to work independently and collaboratively in a fast-paced environment
- Ability to lead closings and resolve problems independently
Flagstar Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flagstar Bank and has not been reviewed or approved by Flagstar Bank.
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Leave & Time Off Breadth — Time‑off programs include accrued PTO that scales with tenure, separate sick time, company holidays plus a floating day, and a paid community involvement day. Paid parental bonding leave of six weeks is available after a year of service.
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Healthcare Strength — Coverage includes multiple medical plan choices (Cigna OAP options and Kaiser for CA/HI) with preventive medications at no cost and integrated pharmacy benefits. Dental through Delta Dental and two VSP vision plans provide additional coverage choice.
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Retirement Support — A 401(k) plan with a company match supports long‑term savings. Employer‑paid life/AD&D and disability coverage complement retirement planning.
Flagstar Bank Insights
What We Do
Thank you for visiting Flagstar Bank on LinkedIn, and we look forward to being part of your financial journey. On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York. At June 30, 2024, the company had assets of $119.1 billion. We operate over 400 branches across 10 states, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and on the West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators. We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know.








