Closing Manager

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2 Locations
In-Office
Financial Services
The Role
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
 

Primary Function

The Manager – Closing is responsible for managing a team of Closers and ensures that all requests for Closings/Scheduling are timely worked and confirms that exception items have been properly cleared.

Direct Reports

  • Team Leader - Closing
  • Jr. Closer
  • Closer

Principal Duties

  • Responsible for managing a team of Closers
  • Ensures that all Requests for Closings/Scheduling are timely worked (within 2 hours of receipt) and confirms that exception items have been properly cleared
  • Works with broker partners to coordinate closings
  • Manages capacity to ensure compliant closing documents are generated and forwarded prior to scheduled closing dates
  • Ensures that all closings are completed based upon timely receipt and tracking of documentation and that all supporting documentation is uploaded to the origination imaging system when received
  • Assures that collateral is provided timely to the funding team upon document receipt
  • Performs related duties as assigned by supervisor.

Education and Experience Requirements  

  • High school diploma required; Bachelor’s degree preferred.
  • Minimum four (4) years of experience in mortgage closing (conventional and government; purchase and refinance)
  • Minimum four (4) years of experience in loan closing administration, prior supervisory experience required

Knowledge, Skill and Ability Requirements  

  • Excellent working knowledge of mortgage closing practices and procedures
  • Proven ability to lead, coach, and mentor at all position levels
  • College degree preferred
  • Solid knowledge of Federal and State regulatory policies and procedures
  • Knowledge of FNMA, FHLMC and Government guidelines
  • Excellent written and verbal communication skills
  • Excellent organizational skills
  • Strong interpersonal skills: the ability to effectively interact with various styles and levels of management and be able to adjust own communication style based on the audience
  • Strong PC skills, including Excel, Word, Loan Origination Systems a plus, etc.
  • Ability to consistently maintain high performance level in stressful situations

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities.  Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

 

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

  • Medical, dental, and vision insurance

  • Health Savings Account with employer contribution

  • 401(k) Retirement plan with employer match

  • Paid Maternity Leave/Parental Bonding Leave

  • Pet insurance

  • Adoption Assistance

  • Tuition reimbursement

  • Employee Loan Program

  • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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The Company
HQ: Fort Washington, PA
1,575 Employees

What We Do

Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential Investment Corp. family. More information is available at www.newrez.com.


© 2022 Newrez LLC {f/k/a New Penn Financial, LLC}. All Rights Reserved. {Doing business as Newrez Mortgage in the states of Arkansas and Texas}. {Website approval pending with the New York Department of Financial Services.} This communication does not constitute a commitment to lend or the guarantee of a specified interest rate. All loan programs and availability of cash proceeds are subject to credit, underwriting and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply. Newrez LLC, 1100 Virginia Drive, Suite 125, Fort Washington, PA 19034. Corp NMLS#: 3013 (www.nmlsconsumeraccess.org). Additional licenses available at www.newrez.com. Equal Housing Opportunity.

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