As a Closing Coordinator (Escrow Assistant) with Rocket Close, you will interact and correspond with all parties and agents throughout the settlement process.
About the role
Work closely with agents, buyers, sellers and all necessary third parties to obtain all information needed for settlement
Provide quotes and explanations about the settlement process and title insurance to potential customers
Deliver great customer experience while guiding clients and agents through the closing process
Escrow Assistants should love a challenge and enjoy creative problem solving to keep our clients and agents happy
About you
1+ year of title/escrow experience in a client-facing position
Must have a strong customer service background and excellent communication skills
Attention to detail and the ability to be organized in a fast-paced environment
Qualia knowledge is a plus
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About us
Rocket Close is a leading national provider of title insurance, property valuations and settlement services. Here, you’ll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].
Rocket Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rocket Companies and has not been reviewed or approved by Rocket Companies.
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Healthcare Strength — Coverage includes medical (Blue Cross Blue Shield or Kaiser in CA), dental (Delta Dental), vision (Heritage Vision), life and disability insurance, and employee assistance with no‑cost mental health support. Wellbeing resources extend to pet insurance and on‑site fitness classes.
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Parental & Family Support — Paid leave supports birth, adoption, and fostering, alongside fertility benefits and adoption assistance up to $10,000. Family resources include childcare supports, daycare discounts, and Care.com membership.
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Leave & Time Off Breadth — Paid time off allows up to four weeks in the first year. Time away also includes seven company holidays and additional personal significance days.
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What We Do
Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard.
