Clinician Support Coordinator

Posted 4 Days Ago
Be an Early Applicant
Dallas, TX, USA
In-Office
17-21 Hourly
Entry level
Healthtech • HR Tech
The Role
The Clinician Support Coordinator manages day-to-day operations related to clinician experience, payroll processing, onboarding, and issue resolution to ensure clinician satisfaction and efficiency.
Summary Generated by Built In
Job Description

Job Description

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard:

  • Named to Becker’s Top 150 Places to Work in Healthcare — three years running.

  • Consistently ranked among SIA’s Largest Staffing Firms in America.

  • Honored with Modern Healthcare’s Innovators Award for driving change through innovation.

  • Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.

Job Title: Clinician Support Coordinator (CSC)

Overview:
The Clinician Support Coordinator (CSC) supports the Clinician Support Specialist (CSS) team by managing day-to-day operational processes that directly impact clinician experience. This role serves as a key liaison between internal teams and clinicians, ensuring accurate payroll processing, timely payments, and seamless onboarding. The CSC partners closely with internal stakeholders to drive clinician satisfaction, retention, and operational efficiency.

Key Responsibilities:

  • Partner with the Customer Support and Time Processing teams to resolve payroll issues and improve processing efficiency

  • Serve as a primary liaison for clinicians, providing timely support and issue resolution

  • Investigate and resolve incomplete or inaccurate documentation by coordinating with clinicians and internal teams

  • Manage the Clinician Support inbox, prioritizing and distributing tasks to the appropriate CSS team members

  • Track and manage missing timecards in partnership with CSS team members and Account Managers

  • Support timecard-related inquiries and ensure timely submission and resolution

  • Process clinician PTO requests, ensuring accurate tracking and timely payouts

  • Manage end-of-contract (EOC) PTO payouts and bonus processing to ensure on-time payments

  • Ensure all required steps are completed in AMN systems for EOC bonuses and payments

  • Monitor new hire orientation completion through RELI and ensure readiness prior to assignment start

  • Provide weekly reporting on orientation completion to CSS leadership

  • Document clinician interactions in AMN systems to maintain accurate records and support future outreach

  • Capture detailed notes to enhance personalized communication and strengthen clinician relationships

  • Analyze reports and trends to provide insights to the Senior Director, Sales Operations

  • Support special projects and additional operational initiatives as needed

Internal Partners

Account Managers
Sales Managers
Clinician Support Specialists
Time Processing Team
Customer Account Management Team
Clinical Team

External Customers

Clients (VMS, MSP, Direct)
Clinicians

Systems & Tools

Microsoft Office (Excel, Word, Outlook)
Odoo, AMIE, Canva, PowerPoint, BRAIN, TSC

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Pay Rate$17.25 - $20.50 Hourly

Final pay rate is dependent on experience, training, education, and location.

Skills Required

  • Experience in operational or administrative roles
  • Proficiency in Microsoft Office Suite
  • Strong communication and problem-solving skills

AMN Healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AMN Healthcare and has not been reviewed or approved by AMN Healthcare.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options along with disability and life insurance protections. Wellness and support add-ons such as EAP access, virtual care, and condition-specific programs are also presented as part of the package.
  • Retirement Support Retirement benefits include a 401(k) with company match and the option for Roth 401(k) participation. An employee stock purchase plan is also offered, expanding the set of longer-term financial benefits beyond base pay.
  • Wellbeing & Lifestyle Benefits Wellbeing-oriented benefits extend beyond insurance to include mental-health support, financial planning, legal counseling, and discounts, with hardship grants available for qualifying life events. Professional support such as free continuing education and learning resources is also included in the total rewards picture.

AMN Healthcare Insights

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The Company
HQ: Coppell, TX
2,830 Employees
Year Founded: 1985

What We Do

AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the nation. The Company provides access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. With insights and expertise, AMN Healthcare helps providers optimize their workforce to successfully reduce complexity, increase efficiency and improve patient outcomes. AMN total talent solutions include managed services programs, clinical and interim healthcare leaders, temporary staffing, executive search solutions, vendor management systems, recruitment process outsourcing, predictive modeling, language interpretation services, revenue cycle solutions, credentialing and other services. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, schools and many other healthcare settings. AMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.

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