Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
CRO Oversight
- Perform oversight of CRO monitoring activities, including onsite and remote Sponsor Oversight Visits (SOVs)
- Conduct oversight visits throughout all study phases (site selection, initiation, interim monitoring, and close‑out)
- Assess monitoring quality, site compliance, and coordination between sites and the CRO
- Identify, document, and escalate issues related to:
- Patient safety and data integrity
- Monitoring quality and compliance
- Investigator, institutional, and pharmacy performance
- Review Monitoring Visit Reports to evaluate monitoring execution and reporting quality
Country & Site Engagement
- Act as the primary country‑level sponsor contact for CROs and investigator sites
- Establish and maintain strong working relationships with local CRO teams
- Ensure timely, aligned, and effective communication across stakeholders
- Support site‑facing activities beyond oversight visits, including:
- Site escalations and issue resolution
- Site introductions and outreach
- Recruitment and retention support
- Site engagement initiatives
Operational & Strategic Support
- Collaborate with country and global teams on country and site selection activities
- Maintain accurate site contact lists, calendars, and local operational intelligence (including regulatory insights)
- Support feasibility, quality oversight, and inspection readiness activities
- Contribute to country‑specific documentation, including review of informed consent forms and local guidelines
- Study sites located across the country, with a higher concentration in major cities
- Therapeutic areas include Neurology (e.g. neurodegenerative and neuromuscular diseases) and Immunology
- Strong customer focus with excellent interpersonal, organizational, and decision‑making skills
- Action‑oriented mindset with proven ability to deliver on delegated responsibilities
- Excellent verbal and written communication skills, including strong English proficiency
- Solid scientific background enabling informed discussions with investigator site personnel on protocols, endpoints, and development plans
- Strong collaboration and project management skills, with the ability to manage multiple priorities
- Effective working knowledge of clinical systems and tools, with the ability to learn new technologies quickly
- This role requires frequent interaction with clinical sites and approximately 50% travel.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
http://www.syneoshealth.com
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
