ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
Title: Clinical Trial Coordinator / Clinical Site Associate
Location: Office-based in Sydney (hybrid)
As a Clinical Trial Coordinator / Clinical Site Associate at ICON, you will support site management activities and ensure that clinical trials are conducted efficiently, compliantly, and to the highest quality standards.
What You Will Do:
You will contribute to scientific operations activities, taking responsibility for your deliverables and working collaboratively.
Key responsibilities include:
Supporting site activation activities, including the collection, review, and tracking of essential documents and approvals.
Maintaining up-to-date site information and status in clinical trial management systems and trackers.
Assisting CRAs and project teams with site communications, follow-up, and resolution of site-level queries.
Coordinating logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions.
Ensuring accurate filing and maintenance of essential documents to support inspection and audit readiness.
Collaborating with internal stakeholders to support timely site payment processing and issue resolution.
Contributing to process improvement initiatives and sharing best practices to enhance site support efficiency.
Your Profile:
You will bring relevant scientific operations experience, along with the following qualifications and skills.
Required qualifications and experience:
Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience.
Initial experience in clinical research, administration, or a similar regulated environment is preferred.
Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines.
High attention to detail and accuracy in documentation and data entry.
Effective written and verbal communication skills, with a customer-focused approach to site support.
Proficiency with MS Office and comfort working with electronic systems and databases.
Ability to work collaboratively in a team environment and adapt to changing priorities.
#LI-Onsite
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent experience
- Initial experience in clinical research, administration, or a similar regulated environment
- Strong organizational skills and ability to manage multiple tasks, priorities, and deadlines
- High attention to detail and accuracy in documentation and data entry
- Effective written and verbal communication skills
- Customer-focused approach to site support
- Proficiency with MS Office and comfort working with electronic systems and databases
- Ability to work collaboratively in a team environment and adapt to changing priorities
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
