This role functions as the primary liaison between Pharmacy Operations and/or assigned specialty service lines (e.g., Oncology, Transplant), and IT. The Clinical Informatics Pharmacist provides governance leadership, workflow design expertise, clinical decision support oversight, adoption strategy, and clinical training alignment across Epic Willow, Beacon, and related systems. Responsibilities may include enterprise medication systems or specialty domains such as oncology treatment protocols, infusion workflows, transplant immunosuppression management, research medication processes, and specialty pharmacy operations.
Essential Job Statements
Serves as the primary informatics liaison between Pharmacy Operations, assigned service lines, and IT for medication-related systems.
Leads evaluation, redesign, and optimization of medication-use workflows to enhance patient safety, regulatory compliance, and operational efficiency.
Provides informatics leadership for enterprise pharmacy systems and/or specialty domains including oncology treatment plans, therapy plans, infusion protocols, transplant workflows, research medication management, and specialty pharmacy processes (as assigned).
Participates in and represents IT in Pharmacy governance forums, medication safety committees, oncology or transplant governance councils, and system standardization committees.
Partners with clinical education teams and pharmacy leadership to develop, align, and maintain medication-related EHR training curriculum to ensure consistency with current workflows, policies, and system functionality.
Designs and updates clinical training materials, simulation cases, tip sheets, and workflow documentation to support new functionality, upgrades, regulatory changes, and optimization initiatives.
Evaluates effectiveness of training programs and adoption efforts using feedback, workflow observation, and performance metrics; recommends improvements to enhance safety and efficiency.
Supports go-live and upgrade events through targeted education, at-the-elbow support, and clinical reinforcement of best practices.
Collaborates with Specialty Clinical Systems Analysts to ensure training materials reflect accurate build, decision support logic, and standardized workflows.
Reviews medication safety data, system analytics, and workflow observations to identify opportunities for education-driven or system-driven improvement.
Advises IT and Pharmacy leadership on regulatory, accreditation, and compliance implications of system changes, including CMS, 340B, REMS, research compliance, transplant standards, and related requirements.
Leads stakeholder review and clinical validation for medication-related changes including order sets, therapy plans, treatment plans, monitoring tools, clinical decision support, and medication alerts.
Performs product owner responsibilities when assigned, including backlog prioritization, clarification of clinical requirements, and alignment of clinical needs with technical solutions.
Contributes to the development of pharmacy and specialty service line technology roadmaps in collaboration with IT and clinical leadership.
Provides expert-level consultation for troubleshooting medication workflow issues escalated from analysts or operational staff.
Provides on-call support for medication-related applications as required.
Performs other duties as assigned.
Patient Population: N/A
Employment Qualifications
Required Education: B.S. in Pharmacy from an accredited academic program
Preferred Education: Pharm.D. in Pharmacy from an accredited academic program. PGY1, ASHP-accredited residency. PGY2, ASHP-accredited residency
Licensing/ Certification
Licensure/Certification Required: Active Pharmacist License in state of residence. Active Certification or Accreditation in Epic (within 6 months of hire, 3 exam attempts)
Licensure/Certification Preferred: Active Ce rtification or Accreditation in Epic Willow, Willow Inventory, Specialty Pharmacy Compass Rose, Beacon, or other Epic clinical application
Minimum Qualifications
Years and Type of Required Experience: 3+ years of clinical pharmacy or operational experience in a hospital or health system. Experience participating in medication safety, oncology/transplant workflow initiatives, or pharmacy operations governance. Experience using or supporting Epic or other EHR systems
Other Knowledge, Skills and Abilities Required: Deep expertise in medication-use processes and pharmacy workflows. Strong understanding of medication safety principles and regulatory frameworks. Ability to translate clinical needs into technical requirements and vice versa. Strong workflow redesign and systems thinking capabilities. Ability to influence stakeholders across clinical, operational, and IT domains. Strong analytical and problem-solving skills. Ability to communicate complex concepts clearly to both technical and clinical audiences. Ability to manage multiple priorities in a fast-paced environment
Other Knowledge, Skills and Abilities Preferred: Ex perience in oncology medication management and/or Beacon workflows. Experience supporting transplant or specialty pharmacy operations. Experience with clinical decision support optimization. Experience in Agile methodology and product ownership. emonstrated intellectual curiosity, integrity, and commitment to continuous improvement
Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. May have periods of constant interruptions. Prolonged periods of working alone.
Physical Requirements
Physical Demands: N/A
Work Position: Sitting
Physical Demands
Physical Requirements: N/A
Hazards: N/A
Mental/Sensory – Emotional
Mental/Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Reading, Logical Thinking
Emotional: Fast pace environment, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change
Compensation Range
$121,638.40 - $188,531.20Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.
Days
EEO Employer/Disabled/Protected Veteran
Skills Required
- Bachelor of Science in Pharmacy from an accredited academic program
- Active pharmacist license in the state of residence
- Active certification or accreditation in Epic within six months of hire, with up to three exam attempts
- Three or more years of clinical pharmacy or operational experience in a hospital or health system
- Experience participating in medication safety, oncology or transplant workflow initiatives, or pharmacy operations governance
- Experience using or supporting Epic or other EHR systems
- Doctor of Pharmacy degree from an accredited academic program
- PGY1 or PGY2 ASHP-accredited pharmacy residency
- Active certification or accreditation in Epic Willow, Willow Inventory, Specialty Pharmacy Compass Rose, Beacon, or another Epic clinical application
- Experience in oncology medication management or Beacon workflows
- Experience supporting transplant or specialty pharmacy operations
- Experience with clinical decision support optimization
- Experience with Agile methodology and product ownership
VCU Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VCU Health and has not been reviewed or approved by VCU Health.
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Healthcare Strength — Benefits are described as comprehensive, with medical, dental, vision, mental health, and prescription coverage, and low out-of-pocket costs when using VCU Health facilities. Multiple plan options provide flexibility across networks.
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Retirement Support — Retirement offerings include a 401(a) plan with employer matching contributions alongside 457(b) and 403(b) savings options. Life and disability insurance further strengthen long‑term financial protection.
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Leave & Time Off Breadth — Paid time off is positioned as a competitive component of the package. Additional supports such as adoption leave and back‑up care contribute to work‑life balance.
VCU Health Insights
What We Do
We are a strong, passionate team of more than 12,500 who take pride in caring for every person who comes through our doors. We lift each other up so we can provide the very best and safest care to those who need us most. Together. Every day. With the support of our university, we make up an academic medical center committed to excellence in patient care, innovation and training tomorrow’s health care workforce. We continue to educate, research and evolve – staying on the cutting edge of care. As a community of innovators, every team member can contribute a spark of ingenuity igniting a force to discover the next cure, hold the next hand, solve the greatest challenges and create the health care of tomorrow. We foster an atmosphere of respect and welcoming for all communities. We infuse our teams with diverse talent that inspires everyone to contribute openly and freely, maximizing their impact and creating meaningful change for our patients and community. Join our team and help us create a new kind of patient experience. Join VCU Health. EEO Statement: VCU Health System strictly prohibits and does not tolerate discrimination against, or harassment of, team members, applicants, or any other covered persons because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex (sexual orientation, gender identity or expression and pregnancy), protected veteran status, marital status, genetic information, or any other protected characteristics under applicable federal, state, or local law. Pay Transparency Provisions: VCU Health System complies with the Pay Transparency Provisions
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