Clinical Systems Analyst III - Cupid / Radiant

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as Clinical Systems Analyst III - Cupid / Radiant, being a caregiver starts in the office, where you will lead and manage projects involving the design, development, testing, and implementation of automated systems.  In this role, you will help with planning, estimating, and improving systems, identifying training needs for users and team members, and suggests both automated and manual solutions to improve system performance. As part of our IT and Cybersecurity team, you will do more than explore and expand your discipline and skills — your work will impact patients across the globe. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing lives. 

A caregiver in this position works remotely out of Ohio, Florida, or Nevada from 8:00 a.m. – 5:00 p.m., with rotational on-call requirements.

A caregiver who excels in this role will:  

• Coordinates on-site systems administration and support activities.

• Interacts with end-users as required to assist in problem definition and system design.

• Coordinates and conducts education and end-user training programs to assure systems are utilized as designed.

• Develops end-user documentation or a permanent reference for clear, concise information.

• Assists with system build, data validation and system testing.

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s degree in related field with five years of hospital or major medical center clinical experience or three years of recent experience implementing and supporting a major clinical information system OR High School Diploma and 8 years of experience OR Associate’s degree and seven years of experience, OR Masters degree and 4 years of experience

• License in a medically related field such as nursing, pharmacy assistant, medical assistant, medical technology or EMT

• ITIL Foundations Certification upon or within six months of hire 

• Strong analytical, critical thinking, communication, problem solving and relationship building skills 

• Cupid or Radiant certification is required

Preferred qualifications for the ideal future caregiver include: 

• Masters Degree

• Hands on experience with Epic build

• Clinical background a plus

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.

• Ability to travel throughout the hospital system.

• Ability to operate a computer and other office equipment. 

• Ability to communicate and exchange accurate information.

• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities