Clinical Support Services Assistant

Reposted 2 Hours Ago
Be an Early Applicant
Amityville, NY, USA
In-Office
Entry level
Healthtech
The Role
Coordinates visits between patients and clinicians, schedules procedures, manages lab requisitions, and ensures patient information confidentiality. Enhances patient experience by providing support and assistance to clinicians and patients.
Summary Generated by Built In

Shift: Full Time, varied Days, inclusive of every other weekend with holidays as needed.


Job Description

Helps in coordinating visits between patients and clinicians. Schedules procedures; delivers instructions; assists the acquisition, transcription, and distribution of clinical requests for service; receives patients.

Job Responsibility


  • Aids tasks related to patient scheduling, including confirming, coordinating, and providing technical support for patient visits.
  • Assures confidentiality of patient information and medical records.
  • Prepares lab requisitions for lab samples according to laboratory destination; labels, prepares and stores lab samples in accordance with required laboratory specifications; ensures collection of lab specimens by appropriate lab courier.
  • Collects and organizes supplies ensuring all work areas are restocked appropriately; reviews and restocks crash cart supplies and log/record routinely as directed, and informs team leaders regarding expired emergency drugs; assists team leaders with ordering and purchasing of all necessary office supplies.
  • Provides assistance to the clinician and patient; ensures preparedness of patients and processes.
  • Assists clinicians in all clinical observations/information by using relevant software.
  • Serves as a liaison, to coordinate information between clinicians and facilities, patients, and other key personnel.
  • Collaborates with team leaders to ensure all quality control measures have been addressed.
  • Enhances the patient experience, and is responsible to achieve patient satisfaction.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification


  • High School Diploma or equivalent required.
  • 0-1 years of relevant experience, required.

*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Top Skills

Relevant Software
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Lake Success, NY
74,000 Employees
Year Founded: 1997

What We Do

Northwell Health is New York’s largest private employer and health care provider, with 23 hospitals and nearly 800 outpatient facilities. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 74,000+ employees – 18,500+ nurses and 14,200+ credentialed physicians, including about 4,500 employed doctors and nearly 3,300 members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu. Interested in a career at Northwell Health?

Similar Jobs

In-Office
Manhasset, NY, USA
74000 Employees
In-Office
Manhasset, NY, USA
74000 Employees
In-Office
Manhasset, NY, USA
74000 Employees

Similar Companies Hiring

Camber Thumbnail
Social Impact • Healthtech • Fintech
New York, NY
53 Employees
Sailor Health Thumbnail
Telehealth • Social Impact • Healthtech
New York City, NY
20 Employees
Granted Thumbnail
Mobile • Insurance • Healthtech • Financial Services • Artificial Intelligence
New York, New York
23 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account