Description
Basic Function: To assist in the provision of quality health care. Provide clerical support to the Clinical team. Assists with clinical procedures as required.
Principal Accountabilities:
1. Print chart preps for upcoming appointments for Clinical support to update
2. Answer phone calls and pages, coordinating communication with team members and patients
3. Complete robust calling, appointment confirmations, etc.
4. Obtain lab, radiology or other test results as requested by provider
5. Assist with task follow-up and closure
6. Schedule patient appointments according to guidelines
7. Assist with and promote all processes associated with the Coleman initiative
8. Promoting Patient Centered Medical Home initiatives
Any other clinical duties and responsibilities as requested by management and supervision
Requirements
Knowledge/ Education Requirements:
High school graduate or GED, experience in ambulatory care preferred
Must demonstrate computer proficiency with Microsoft Suite. EMR experience preferred
Must possess a willingness to accept direction from providers and supervisors
Must possess the ability to work well and with compassion in stressful situations
Must maintain a professional and courteous demeanor with both patients and co-workers
Must be keenly aware of the importance of confidentiality in all aspects of the position
Skills Required
- High school graduate or GED
- Experience in ambulatory care
- Computer proficiency with Microsoft Suite
- EMR experience
- Ability to work well and with compassion in stressful situations
- Maintain confidentiality in all aspects of the position
What We Do
Northern Oswego County Health Services, Inc., operating as ConnextCare, provides comprehensive medical, dental, and behavioral health services to Oswego County residents, aiming to promote community wellness.
