Clinical Supply Operations Planning & Production Solutions, Sr Associate (12 months fixed term)

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Pylaía, GRC
Hybrid
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Provide system and label support for packaging, labeling, and distribution (P/L/D) operations using enterprise supply chain systems to ensure timely, compliant delivery of clinical supplies. Support projects, inspection readiness, implementation of global standards and continuous improvement, and collaborate with internal teams and external vendors.
Summary Generated by Built In
Role Summary
Clinical Supply Operations (CSO) is part of Clinical Development and Operations (CD&O) Global Clinical Supply (GCS) Group. Our purpose is to provide packaging, labeling, and logistics solutions to deliver quality patient-focused clinical supplies to the patient. W e provide quality clinical supplies in a compliant, timely, innovative and cost-effective manner. We continuously strive to improve our systems, processes and capabilities in collaboration with our Pfizer and external partners in support of developing breakthroughs to change patients' lives.
The Planning & Production Solutions Senior Associate is responsible for providing system and label support (e.g., EMD365, CSDS/Aeris, Clemetine, Prysim, etc.) in execution of packaging, labeling, and distribution (P/L/D) operations to ensure effective execution and timely delivery of clinical supplies to support clinical studies and patients.
An essential component of the role is to utilize knowledge of Supply Chain process and enterprise supply chain systems knowledge and skills to implement operational strategies that enable effective and efficient execution of P/L/D operations. The Planning & Production Solution Senior Associate is the subject matter experts for CSO operations within the enterprise supply chain systems and accountable for execution of CSO operations activities involved in those systems.
This position works closely with Operational Strategy Leads (OSLs), Planning Leads, and other key functional roles in CSO and GCS to utilize technology and industry trend information to proactively contribute to improving effectiveness of CSO supply chain labels and systems.
In addition, this position requires a quality and customer focused individual with continuous improvement mindset and technical/ operational acumen to work with all business partners to take effective actions to ensure inspection readiness and obtain and retain knowledge of new capabilities across our vendor network to ensure sustained and continuous enhancement of system knowledge and skills .
This Planning & Production Solutions Senior Associate role reports directly to the Global Clinical Supply Strategic Hub Team Lead in Greece and has dotted-line matrix reporting to the Senior Director for Planning & Production Solutions.
Role Responsibilities
  • Work with others to execute P/L/D transactional tasks in CSO supply chain systems and enable timely delivery of clinical supplies to support clinical studies and patients.
  • Apply systems technical expertise to execute P/L/D tasks across the spectrum of CSO enterprise systems to ensure high quality clinical supplies (e.g. EMD365, CSDS/Aeris, Clementine, Prisym360 and others).
  • Accountable for the timely completion of system-related tasks for the assigned P/L/D jobs.
  • Participate in CSO operational compliance and inspection readiness as needed.
  • Provide support to moderately complex P/L/D projects to ensure successful project deliverables.
  • Supports the implementation of new global standards and technologies which support the identity of our clinical trial supplies throughout CSO supply chain enterprise systems.
  • Make decisions to resolve moderately complex system problems with short term impact within work team.
  • Support the execution of P/L/D workload to ensure quality and compliance utilizing project management skills to plan, execute and assess risks to complete the job.
  • Evaluate current processes on an on-going basis and make recommendations and support implementation of continuous improvement in the P/L/D enterprise systems and associated operating model.

Here Is What You Need (Minimum Requirements)
  • Bachelor's degree with 3+ years of relevant experience or MBA, MA/MS with 1 year of relevant experience.
  • Proficient in Microsoft Office programs.
  • Demonstrates project management and prioritization skills within Clinical Supply Packaging and/or labelling and/or Distribution along with external vendors or relevant areas and uses these to develop options for project progression (e.g. technical, process, plan or system).
  • Demonstrates understanding of clinical study designs and GMP documentation.
  • Articulate in both verbal and written communication. A strong presenter that can deliver messages within the internal organization and externally with our partners.
  • Business English needed.
  • Excellent customer focused communication and listening skills.
  • Proven interpersonal, facilitation, customer relations and negotiation skills.
  • Demonstrated ability to learn fast and foster a CSO culture of innovation.

Bonus Points If You Have (Preferred Requirements)
  • Continuous Improvement mindset.
  • Prior experience with supply chain enterprise supply chain systems
  • Operational Management Experience
  • Previous experience with supply chain systems

Organizational Relationships
This position will primarily interface with the following:
  • Operational Strategy Lead and all other functional lines in Clinical Supply Operations (CSO), Clinical Supply Informatics & Technology, Pharm Sci Operations Quality and Pfizer Digital.
  • Third-party packaging, labeling, and distribution vendors.

Work Location Assignment: Hybrid
Please apply by sending your CV and a motivational letter in English
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Logistics & Supply Chain Mgmt
#BI-Hybrid

Skills Required

  • Bachelor's degree with 3+ years relevant experience or MBA/MA/MS with 1 year relevant experience
  • Proficiency with Microsoft Office
  • Experience with enterprise clinical supply chain systems (e.g., EMD365, CSDS/Aeris, Clementine, Prisym360)
  • Project management and prioritization skills within clinical supply packaging, labelling, and/or distribution
  • Understanding of clinical study designs and GMP documentation
  • Strong verbal and written communication in Business English; presentation skills
  • Excellent customer-focused communication, listening, interpersonal, facilitation and negotiation skills
  • Ability to learn quickly and foster a culture of innovation
  • Continuous improvement mindset
  • Prior operational management or supply chain systems experience

What the Team is Saying

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Pfizer

Pfizer Compensation & Benefits Highlights

  • Healthcare Strength Official materials describe comprehensive medical, dental, vision, and mental-health support, plus fertility/family‑building and transgender‑inclusive coverage; eligible Pfizer medications are noted as available at no cost in U.S. plans. Wellness resources such as telehealth and preventative programs are also emphasized.
  • Retirement Support Company documents highlight a 401(k) with matching contributions plus an additional Retirement Savings Contribution beyond the match. Financial planning support and company‑paid life and disability insurance further bolster long‑term security.
  • Leave & Time Off Breadth Corporate pages and job postings describe paid vacation and holidays, caregiver leave, and paid parental leave for both parents. Materials also note that details can vary by role and location.

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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