Clinical Supply Operations Packaging Technician

Posted Yesterday
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Groton, CT, USA
In-Office
27-45 Hourly
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Performs primary and secondary packaging and labeling of clinical trial supplies in a GMP environment. Executes batch-record instructions, completes required documentation, scans materials using EMD365, and maintains packaging equipment and rooms through cleaning, inspection, and routine maintenance. Supports production schedules, resolves common equipment or process failures, follows safety and SOP requirements, and handles clinical materials while meeting strict quality and compliance standards.
Summary Generated by Built In
WHY PATIENTS NEED YOU
Pfizer's purpose is to deliver breakthroughs that change patients' lives. Research and Development is at the heart of fulfilling Pfizer's purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences, ensuring drug safety and efficacy or supporting clinical trials, you will apply cutting edge design and process development capabilities to accelerate and bring the best in class medicines to patients around the world.
What You Will Achieve
You must maintain daily compliance to Standard Operating Procedures (SOPs), in accordance with current Good Manufacturing Practice (cGMP) guidelines and be responsible for performing operations to support the packaging and labelling of clinical trial supplies.
Your role performs both Primary Packaging and Secondary Packaging Operations. This may include (but is not limited to): solid dose drug product by way of manual hand count filling into bottles or by use of minor equipment for automated filling, packaging finished dosage forms such as filled bottles, ointments, pre-filled vials and labelling of other pre-packaged finished material. This position is also responsible to maintain the packaging equipment for daily use including cleaning.
Your knowledge and skills will contribute towards the goals and objectives of the team. Your focus and ability to meet team targets will help in completing critical deliverables. Your innovative use of technology, including AI, communication tools and techniques will facilitate in explaining difficult issues and establishing consensus between teams.
It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It
  • Responsible for performing primary and secondary operations in a GMP environment, executing operations following instructions on the approved packaging batch records in accordance with cGMPs and safety regulations.
  • Responsible for completing required GMP documentation to ensure records of equipment used and packaging activities performed are maintained contemporaneously in applicable documentation
  • Responsible for adhering to SOPs, cGMPs, and all safety requirements involving handling and movement of clinical trial materials
  • Responsible for using EMD365 to scan material and perform tasks required for packaging operations
  • Responsible for supporting routine daily, weekly, monthly, and quarterly maintenance, inspection and cleaning of the rooms and equipment in the GMP packaging areas as directed.
  • Follow and adhere to production schedules and timelines.
  • Support and assist resolution of common equipment/process failures.
  • Responsible for attending required meetings as necessary for business updates.
  • Utilize AI platforms in job responsibilities where applicable.

QUALIFICATIONS
Must Have's
  • High School Diploma or equivalent
  • 4+ years of relevant experience.
  • Excellent documentation skills and attention to detail.
  • Computer literacy in Microsoft Word.
  • Strong computer, scientific, and organizational skills.
  • Excellent communication (oral and written) and attention to detail.
  • Ability to work as part of a team, self-motivated, adaptability, and a positive attitude.
  • Ability to learn new techniques, keep accurate records, follow instructions, and comply with company policies.

Nice To Have's
  • Understanding of Good Manufacturing Processes (cGMP), experience preferred.
  • Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity.
  • Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.

Physical Requirements and Work Environment
  • Adherence to regulations and rules such as necessary gowning requirements to gain entry and perform daily operations in the packaging areas are required.
  • Regular gowning requirements include: bouffant head covering, face mask, gloves, shoe coverings, safety glasses/goggles.
  • No make-up, nail polish, and/or jewelry may be worn in the packaging areas where daily operations are performed.
  • The incumbent is subject to standing for sustained periods of time as well as walking, pushing, pulling and lifting of equipment and/or materials weighing up to a maximum of 45 pounds
  • Continuous mental and visual attention as well as manual dexterity to perform packaging and labelling functions is required

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
This role is primarily first shift.
Additional Information:
  • Work Location Assignment: On Premise
  • Last Day to Apply: October 30, 2026

The salary for this position ranges from $26.86 to $44.77 per hour. In addition, this position offers eligibility for overtime, weekend, holiday and other pay premiums depending on the work schedule and the Company's policies. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies only to the United States - Connecticut - Groton location.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Logistics & Supply Chain Mgmt

Skills Required

  • High School Diploma or equivalent
  • 4+ years of relevant experience
  • Excellent documentation skills and attention to detail
  • Computer literacy in Microsoft Word
  • Strong computer, scientific, and organizational skills
  • Excellent oral and written communication skills
  • Ability to work as part of a team
  • Self-motivated, adaptable, and positive attitude
  • Ability to learn new techniques, maintain accurate records, follow instructions, and comply with company policies
  • Understanding of Good Manufacturing Practices (cGMP)
  • Experience using generative AI tools such as ChatGPT or Microsoft Copilot
  • Curiosity about responsible AI practices, risk management, and ethical use
  • Permanent work authorization in the United States

What the Team is Saying

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Pfizer

Pfizer Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, and mental‑health support, with strong plan options and provider networks. Feedback suggests these programs are a clear standout within the total rewards package.
  • Retirement Support — Retirement programs feature a 401(k) with company matching plus an additional company retirement contribution. Feedback suggests these elements are consistently highlighted as valuable components of overall compensation.
  • Leave & Time Off Breadth — Paid vacation, holidays, and sick time are often characterized as generous, with some locations offering the ability to purchase additional vacation days. Feedback suggests this breadth contributes meaningfully to work‑life balance.

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Typical time on-site: 2.5 days a week
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