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Together with our customers, we're on a mission to make healthcare better.
The Role
The Clinical Specialist provides technical support for surgical cases, manages inventory, documents product issues, and trains staff on Stryker products.
Summary Generated by Built In
Work Flexibility: Hybrid
What You Will Do:
- Provide effective technical consultative service to customers before, during and after routine surgical cases
- Apply product proficiency by ensuring customers comprehend technical specifications and usage instructions of Stryker products
- Case prearrangement and instrument & implant kits monitoring
- Provide inventory management and invoicing to customers and branch operations
- Provide consigned and owned inventory management support by delivering, organizing and monitoring inventory of implants and instruments at customer location
- Attend and support routine primary surgical procedures
- Confidently identify and troubleshoot product-related issues related to a customer’s application of a product
- Document every incident regarding product performance issues; assist in preparing reports regarding these product issues according to Company policy and governmental requirements
- Assist in the return/addition of products resulting from field service issues, stock adjustments, field actions, and administrative processes according to Company procedures
- Ensure that products requiring maintenance are returned to the branch in a timely manner
- Provide some product training to colleagues and/or customers in both one-on-one and in-service settings
- Keep updated on product knowledge and professional skills through internal training, external seminars and other sources
What You Need:
- Bachelor's Degree or Diploma in Nursing or Health Sciences related fields
- Nursing or Scrubbing and Operation Theatre case support experience
- Good communication skills in spoken and written English
- Possess the motivation and enthusiasm to positively help patients through the ambassadorship of using Stryker products
- Good interpersonal skills to manage internal and external stakeholders
Skills Required
- Bachelor's Degree or Diploma in Nursing or Health Sciences related fields
- Nursing or Scrubbing and Operation Theatre case support experience
- Good communication skills in spoken and written English
- Good interpersonal skills to manage internal and external stakeholders
Stryker Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options and added protections such as critical illness, accident, and hospital indemnity, plus mental health resources. Wellbeing programs, onsite gyms, and fitness/nutrition classes further reinforce the perceived strength of health benefits.
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Retirement Support — Retirement offerings are seen as strong, highlighted by a competitive 401(k) plan with company matching and potential discretionary contributions. These elements are often viewed as valuable pillars of total rewards.
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Strong & Reliable Incentives — Variable pay is viewed positively, with annual bonuses and sales commissions often lifting total compensation. Incentive plans are seen as a meaningful contributor to pay satisfaction in roles where performance drives earnings.
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The Company
What We Do
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.
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