Many structural heart patients suffer from heart failure with limited options. Our Implantable Heart Failure Management (IHFM) team is at the forefront of addressing these unmet patient needs through pioneering technology that enables early, targeted therapeutic intervention. Our innovative solutions are not just transforming patient care but also creating a unique and exciting environment for our team members. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.
The Clinical Specialist at IHFM plays a vital support role, reporting to and working under the direction of the Area Sales Manager (ASM). This position focuses on supporting Cardiologists, nurses, cath lab staff, and patients (both in clinics and at their homes) in the effective use of the Cordella PA Sensor System. The Clinical Specialist will engage in training, troubleshooting, data analysis, and field service activities in coordination with and under the guidance of the ASM. Strong communication and interpersonal skills are essential, as you will engage with physicians, hospital personnel, and patients daily. Collaboration with IHFM's internal team to problem-solve and enhance the customer experience is a key part of the role.
How you will make an impact:
Attend and support implant procedures inside and outside of the assigned territory.
Maintain contact with customers to evaluate their clinical and educational needs.
Lead meetings with internal departments to find root-cause of field issues.
Lead meetings with sites (such as site initiation visits) inside and outside of the assigned territory.
Perform on-site training for the physicians, heart failure staff, research staff and cath lab staff.
Perform on-site field service activities and troubleshooting as needed.
Represent IHFM at conferences and symposiums.
Initiate site contacts, providing technical and clinical support to customers and patients.
Collaborate with other departments to establish priorities for the Company direction, new product development, and customer satisfaction.
What you'll need (Required):
Associate's Degree or equivalent in Nursing or related field, 5 years experience with previous related medical device, Cathlab, and/or clinical experience in an acute care environment required
What else we look for (Preferred):
Proven expertise in MS Office Suite
Good written and verbal communication skills, presentation, and interpersonal relationship skills including consultative and relationship management skills
Good problem-solving and critical thinking skills
Moderate knowledge and understanding of the following areas including valve crimping, case management, pre-case planning, post case management, Therapy Awareness Program management, and clinical education programs
Moderate understanding of cardiovascular anatomy, pathology and physiology relevant to EW medical products as it relates to the business
Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
Solid understanding of the clinical value of Edwards products, and ability to articulate values to customers
Ability to develop and manage programs that are suited for local markets, including but not limited to: implanting physicians, referring physicians, fellows, Coordinators
Ability to manage confidential information with discretion
Strict attention to detail
Ability to interact professionally with all organizational levels
Ability to manage competing priorities in a fast paced environment
Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects
Ability to build productive internal/external working relationships
Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
For California (CA), the base pay range for this position is $106,000 to $125,000 (highly experienced).
The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
COVID Vaccination Requirement
Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.
Skills Required
- Associate's Degree or equivalent in Nursing or related field
- 5 years experience with previous related medical device, Cathlab, and/or clinical experience in an acute care environment
Edwards Lifesciences Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Edwards Lifesciences and has not been reviewed or approved by Edwards Lifesciences.
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Retirement Support — Retirement programs include a 401(k) match complemented by a separate profit‑sharing contribution. These elements add meaningful long‑term value to total compensation.
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Equity Value & Accessibility — An employee stock purchase plan with a discount and look‑back feature, alongside stock awards for eligible roles, provides notable upside. Program expansions indicate continued accessibility.
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Leave & Time Off Breadth — Time‑off policies include generous PTO, company holidays, and a year‑end holiday shutdown. These offerings enhance work‑life support when available at the site.
Edwards Lifesciences Insights
What We Do
Edwards Lifesciences (NYSE: EW), is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more. Our roots date back to 1958 when Miles Lowell Edwards, a retired engineer with a background in hydraulics and fuel pump operations, set out to build the first artificial heart. Edwards believed the heart could be mechanized and was encouraged by Dr. Albert Starr to focus on developing an artificial heart valve. After just two years, the first Starr-Edwards mitral valve was developed and successfully placed in a patient. This innovation spawned Edwards Laboratories. Miles’ fascination with healing the heart and helping patients with heart disease stemmed from his own experience with rheumatic fever as a teenager and continues to fuel our patient-first culture today. Today, we are as passionate about providing innovative solutions for people fighting cardiovascular disease as we have ever been. It's our Credo. It takes integrity, collaboration, innovation, and focus. We are leaders in the design and manufacture of tissue replacement heart valves and repair products as well as advanced hemodynamic monitoring. We partner with physicians to innovate products designed to help patients live longer, healthier, and more productive lives. Our work is both rewarding and a privilege. The importance of what we do defines our approach. We work together to create an environment where ideas can flourish and we provide our people with the resources, expertise and support to bring those ideas to life. For our legal terms and trademarks, please visit: https://www.edwards.com/legal/legal-terms
