Clinical Services Director

Posted 7 Days Ago
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Sacramento, CA, USA
In-Office
160K-190K Annually
Senior level
Healthtech • Insurance • Social Impact
The Role
Lead clinic, rehab, social work, and behavioral health operations for a PACE center. Manage and mentor interdisciplinary teams, ensure high-quality care transitions, regulatory compliance, KPI achievement, and participate in clinical quality improvement and hands-on participant care as needed.
Summary Generated by Built In

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and inhome assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our missiondriven care teams continue to help participants live well on their own terms. 

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Habitat Health | Clinical Services Director (RN)

Location: Sacramento, California

Position: Full-time

Work Location Type: Onsite

Role Scope:

The Clinical Services Director, reporting to the Executive Director, focuses on the management of the Habitat Health clinic, rehabilitation services, social work, and behavioral health services. This includes providing ongoing guidance and support to the Interdisciplinary Team (IDT) as a member of the leadership team.

Core Responsibilities & Expectations for the Role

  • Create a center experience that participants want to spend time in, and team members love.
  • Establish a team that cares and creates joy, an environment where all participants and team members belong, and lead a service-oriented operation.
  • Continue to raise the bar, including leading the clinical quality improvement process.
  • Constructively seek and share feedback and quickly implement changes in order to improve how the center and the PACE program as a whole achieve their goals and mission.
  • Establish and honor Habitat values within the team.
  • Accountable for the delivery of high-quality clinic, social work, behavioral health services, and rehab services.
  • Provide ongoing clinical guidance and support to the IDT and provide back-up planning and facilitation of the IDT meetings as needed.
  • Direct clinic and social work operations including hiring, training, supervising, and mentoring team members and ensuring clear and effective workflows.
  • Ensure participants experience smooth care transitions between settings (hospitals, skilled nursing facilities, home, etc.), deploy team members as needed, and work collaboratively with the clinical team, Operations Manager, and Medical Director.
  • Achieve key performance indicators as outlined in monthly operating reviewing and weekly tactical meetings.
  • Maintain compliance with PACE, ADHC, and DHCS regulations inclusive of audit prep, monitoring non-compliance, and implementation of corrective action plans.
  • Performs related duties as assigned, including, but not limited to filling gaps in direct participant care.

Required Qualifications:

  • Active and unrestricted Registered Nurse (RN) License in the state of California.
  • A minimum of 8 years’ experience in healthcare delivery/operations.
  • 5+ years’ experience in supervisory or administrative capacity, demonstrated aptitude to mentor and develop team members.
  • Bachelor’s degree in nursing or related field.
  • Knowledge and experience to treat participants and oversee complex clinical needs.
  • Experience in complex brick and mortar healthcare delivery.
  • Excellent communication and leadership skills.
  • Proof of medical clearance for communicable diseases, including a TB test.
  • Proof that all immunizations are up to date.
  • Proof of current CPR/BLS certification required or requirement to obtain within 30 days of employment.
  • Proof of valid CA driver’s license, personal transportation, good driving record and auto insurance as required by State law.

Preferred Qualifications:

  • Master's Degree is preferred in a related field including but not limited to business administration, health care administration, nursing, social service, psychology, therapy (occupational, physical, speech, recreational), dietetics, gerontology.
  • Bilingual: Spanish preferred.
  • Experience leading multidisciplinary healthcare teams.
  • PACE, ADHC and/or value-based care experience preferred.
  • Experience in or leading case management function.

Compensation: 

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $160,000-$190,000. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

At-Will Employment  

Employment with Habitat Health is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law. Nothing in this job posting or any other company document is intended to create a contract of employment, express or implied, or to alter the at-will nature of employment. 

Any written or oral statements to the contrary are not authorized unless made in writing and signed by an authorized representative of the Company. 

Vaccination Policy, including COVID-19

To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction. 

Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law. 

As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction. 

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law. 

Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation. 

If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at [email protected]. 

We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed. 

E-Verify Participation Notice  

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States. 

If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment. 

E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law. 

Habitat Health complies with all federal and state employment eligibility verification requirements. 

Beware of Scams and Fraud  

Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards. 

Official communications from Habitat Health recruiters and team members will come from email addresses ending in @habitathealth.com. Habitat Health will never ask applicants to pay fees, purchase equipment, or provide sensitive financial information as part of the recruiting or hiring process. 

If you receive suspicious communications claiming to represent Habitat Health, we encourage you to exercise caution and independently verify the communication before responding. 

If you believe you have been the victim of a recruitment scam or fraudulent job posting, please report the incident to the Federal Trade Commission (FTC) through its fraud reporting website at reportfraud.ftc.gov. 

Skills Required

  • Active and unrestricted Registered Nurse (RN) License in California
  • Minimum of 8 years' experience in healthcare delivery/operations
  • 5+ years' experience in supervisory or administrative capacity
  • Bachelor's degree in nursing or related field
  • Knowledge and experience to treat participants and oversee complex clinical needs
  • Experience in complex brick-and-mortar healthcare delivery
  • Excellent communication and leadership skills
  • Proof of medical clearance for communicable diseases, including TB test
  • Proof that all immunizations are up to date
  • Proof of current CPR/BLS certification required or ability to obtain within 30 days of employment
  • Proof of valid California driver's license, personal transportation, good driving record and auto insurance as required by state law
  • Master's degree in a related field (e.g., MBA, MHA, Nursing) - preferred
  • Bilingual Spanish - preferred
  • Experience leading multidisciplinary healthcare teams - preferred
  • PACE, ADHC and/or value-based care experience - preferred
  • Experience in or leading case management function - preferred
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The Company
0 Employees

What We Do

Habitat Health operates PACE (Program of All‑Inclusive Care for the Elderly) centers and in‑home services to help older adults remain independent. Founded in 2023 and partnered with Kaiser Permanente, the company delivers integrated medical, social, pharmacy, nutrition, transportation, and home‑based supports for Medicare/Medicaid‑eligible participants, emphasizing whole‑person, culturally competent care in local communities.

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