Clinical Services Assistant Manager

Posted 2 Days Ago
Be an Early Applicant
Long Island City, NY, USA
In-Office
110K-168K Annually
Junior
Healthtech • Professional Services
The Role
Provides direct outpatient clinical support, including patient intake, procedures, injections, venipuncture, EKGs, and patient throughput. Assists the Clinical Services Manager with nursing schedules, staffing assignments, onboarding, training, supply management, compliance checks, and daily clinical operations. Serves as the onsite clinical contact when the manager is absent, mentors nursing staff, supports physicians, and cross-covers neighboring locations.
Summary Generated by Built In

How you move is why we’re here. ®
Now more than ever.


Get back to what you need and love to do.
The possibilities are endless...
 
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
 
If this describes you then let’s talk!
 
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.


Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Day (United States of America)

Compensation Range

The base pay scale for this position is $110,000.00 - $167,500.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.What you will be doing


JOB DESCRIPTION


Assistant Manager, Clinical Services (RN)

HSS Main offers physician office visits, radiology, pre-surgical screening, and rehabilitation services. Reporting to the Manager, Clinical Services for the region, the Assistant Manager provides essential onsite clinical guidance and communication of daily assignments to the nursing staff at the direction of and in the absence of the Manager, Clinical Services. The Assistant Manager also serves in a clinical capacity by providing direct clinical support for physicians and nursing services as needed.

Serving as an Assistant Manager, they will problem solve amongst nursing staff and doctors within the facility, troubleshoot daily clinical operational issues, mentor nursing staff and build relationships with physicians as a clinical expert in conjunction with, and in the absence of, the Manager, Clinical Services.


Responsibilities

Key responsibilities include, but are not limited to:


Clinical (80%)


Support physician office visits and other clinical activities.

Room patients, including preparation for exams, reviewing past medical history, and obtaining patient data. Assist with procedures, including but not limited to suture/staple removal, cast application and removal, EKG, venipuncture, and injections. Foster effective patient throughput.

Administrative (20%)


Support the Manager, Clinical Services in the management of the nursing staff. 

Daily schedule and staffing assignments (coordinating per diems, vacations, callouts, etc.). Physician room and dictation station assignments. Supports accurate timekeeping processes in conjunction with Manager. Primary point of clinical contact onsite in absence of Manager, Clinical Services.


Support the Manager, Clinical Services in the management of the nursing staff. 

Travel to neighboring site to cross cover during vacations and call outs etc..


Support the Manager, Clinical Services in the management of the nursing staff. 

Onboarding and training new providers, extenders, clinical departments and nursing staff.


Support the Manager, Clinical Services in ensuring compliant and competent nursing practice for the site.

Monitor par levels for supplies, ordering as needed. Check expiration dates of current supplies in the closet, medication buckets, and on all medications and vials. Check the automated external defibrillator (AED) daily and alert the Manager, Clinical Services when the battery needs to be changed.  Complete temperature logs on medication and specimen refrigerator and freezer.


Minimum Qualifications

NY RN License & Registration

BSN

BLS via AHA

Board Certification recognized by the ANCC, required

Masters required, or currently enrolled


Experience

Required: Minimum of 2 years of nursing experience;

Demonstrated basic knowledge of orthopedic and outpatient care as well as a working knowledge of processes involved in physician practices with strong organizational and prioritizing skills. Demonstrated ability to work within a team environment and display a positive attitude towards assignments and others. Proficiency in Epic clinical workflows.


Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Skills Required

  • New York RN license and registration
  • Bachelor of Science in Nursing (BSN)
  • Basic Life Support (BLS) certification through the American Heart Association
  • Board certification recognized by the American Nurses Credentialing Center (ANCC)
  • Master's degree or current enrollment in a master's program
  • Minimum of 2 years of nursing experience
  • Basic knowledge of orthopedic and outpatient care
  • Working knowledge of physician practice processes
  • Strong organizational and prioritization skills
  • Ability to work effectively in a team and maintain a positive attitude
  • Proficiency in Epic clinical workflows
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The Company
HQ: New York, NY
Year Founded: 1863

What We Do

Hospital for Special Surgery (HSS) is a world-leading academic medical center specializing in musculoskeletal health, including orthopedics and rheumatology.

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