ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
What you will be doing:
- Demonstrate proficiency in various Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, Lists, Forms, etc.)
- Coordinate and schedule internal and external meetings
- Provide administrative support for clinical trials/to Investigator Engagement (e.g., data entry, troubleshooting, etc.)
- Support retention-related activities by liaising with sites to address high-risk participants
- Administrative support for clinical trials as required – (eg: filing, collection of signatures, invoice reconciliation)
- Document Management – (eg: scan, fax, upload, eTMF maintenance activities)
- In-house administrative support for Site CDCs (eg: CDA creation/follow-up)
- Support Investigator Engagement business systems and process as required
- Internal and External meeting support
- As applicable, SIP Support for Investigator Engagement:
- Support retention-related activities including calls with Medical/National Leaders or for Enrollment Support
- Data entry of Vault Clinical Enrollment Metrics
- Collate reports/key information in preparation for site discussions/visits
- Troubleshoot platform issues related to DCT/referral capabilities (e.g., Florence, StudyTeam, etc.)
- Submit PO increases & support external customer interactions
- Tracking Diversity to help us make informed decisions for pivoting where needed & Community Outreach Requests Coordination
- Coordinate IE Site Visit Requests across Therapeutic Areas
You are:
- Knowledge of Good Documentation Practices
- Excellent computer skills with experience in a variety of software packages
- Fluency in English both written and oral.
- High level of attention to detail
- Strong self-management, communication and organizational skills
- Flexibility
- Excellent problem solving skills
- Ability to work in a virtual team and across cultures
- Willingness to Pacific time hours when needed. - candidates ideally located in PST MST or CST time zones (Not EST)
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
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What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
