Clinical Research Coordinator

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary
The Clinical Research Coordinator (CRC) is responsible for executing research activities of multiple clinical studies and trials at the Centre for Heart Lung Innovation (HLI) located at St. Paul’s Hospital in downtown Vancouver. The CRC's responsibilities include executing study activities according to protocols, enrolling study participants, collecting biological material, and acquiring relevant clinical and administrative data to ensure the successful achievement of study goals and milestones while maintaining high security, privacy, and ethical practices. 
Organizational Status

The CRC will report directly to the Clinical Research Services Core Manager and receive supervision from Principal Investigator(s) and Research Manager(s). The CRC will work collaboratively with professional staff (nurses, physicians, technicians) and may supervise research assistants and students.

The UBC Centre for Heart Lung Innovation at St. Paul’s Hospital brings together basic and clinical scientists in an exciting multidisciplinary environment to address heart, lung, and critical care disease. The HLI is the largest translational research centre within Providence Health Care’s St. Paul’s Hospital, comprised of 50 Principal Investigators (PIs), of whom approximately 40% conduct clinical research, and over 300 Scientists and staff. Education is provided to over 130 undergraduate, graduate, and postgraduate students.

Work Performed

• Supervises the day-to-day activities of HLI clinical research projects, such as study participant screening and enrollment, visit scheduling, relevant clinical and administrative data collection, data entry, and patient honorarium processing.
• Collect and process biological material such as mouthwash and swabs, sputum, urine, and potentially blood (with an accredited certificate);
• Develop work priorities for research projects, setting timelines and ensuring research objectives and deadlines are met;
• Liaise with physicians and other hospital staff to establish and coordinate study operations within several departments, including laboratories, radiology, and outpatient services;
• Assist the Research Managers with ethics and regulatory submissions, trial binder maintenance, regulatory meeting preparation, and annual reporting;
• Contribute to and implement organizational and study-specific Standard Operating Procedures (SOPs), ensure ICH/GCP guidelines are met;
• Maintain accuracy and confidentiality of study and participant records;
• Execute queries and conduct preliminary data analysis on study database(s);
• Assist the Research Managers in recruiting, hiring, training, and disciplining new research staff;
• Actively participate in research team meetings. Provide regular updates on research activities, establish effective communication with all team members, and ensure timely notification of adverse events and other issues to the research manager (s).
• Maintain and disseminate study advertisements to ensure successful study recruitment;
• May contribute to academic publications and present at academic conferences; and
• Perform other duties as needed.

Consequence of Error/Judgement

This position exercises professional judgement and initiative in executing various research activities. Failure to act professionally and tactfully would harm patients and various UBC and healthcare departments. Poor judgment or errors and failure to follow protocols, guidelines, and policies could seriously compromise the quality of the research and result in delays in completing projects.

Inability to complete work at a high level of accuracy and efficiency may adversely affect the quality and significance of the research and the reputation of the PIs. Activities such as database documentation of maintenance and access, research, and support for both internal and external researchers are all critically dependent on the security and privacy of information systems that have been developed and are maintained. Any breach in confidentiality or data security would place the future of the research projects at risk. Inadequate documentation, organization, communication, and planning may adversely affect the credibility and ability to secure future funding of investigators, staff, and trainees.

Supervision Received
The CRC works independently and reports directly to the Clinical Research Services Core Manager. They receive supervision from the Principal Investigator(s) and Research Manager(s). The CRA will collaborate with professional staff (nurses, physicians, technicians, clerical staff).
Supervision Given
The CRC may supervise research assistants and students.
Minimum Qualifications
Completion of a relevant technical program or a university degree in a relevant discipline and a minimum three years of related experience or an equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Experience working in clinical research in a hospital, academic, or research environment, a health care organization, or a related industry is preferred.
• A certified phlebotomist with working experience is preferred; otherwise, the candidate must be amenable to training and working with biological material sampling.  
• Working experience with ICH/GCP regulations.
• Knowledge of quantitative research methods, implementation, and outcome assessment applicable to health and/or partnered research.
• Demonstrated data analytics and statistical interpretation skills.
• Sound knowledge of medical, clinical, and research terminology.
• Excellent computer skills (word processing, Excel).
• Demonstrated ability to think critically and respond in a broad range of activities with high independence.
• Exceptional organizational skills and demonstrated ability to maintain high efficiency, accuracy, and attention to detail.
• Excellent interpersonal skills and the ability to demonstrate tact and respect.
• Demonstrated effective oral and written communication skills.
• Ability to exercise sound judgment, work under pressure, prioritize workload, and meet deadlines.
• High motivation and the ability to be self-directed and work independently, and within a team environment.
• Demonstrated initiative and the willingness to work closely with team members to resolve problems quickly and appropriately.
• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Demonstrates a commitment to enhancing one’s awareness, knowledge, and skills related to equity, diversity, and inclusion.
• Able to occasionally work flexible hours (mornings/evenings) due to research activities’ schedule such as sample collection procedures or focus groups.
• GCP and HC Division 5