Job Description Summary
In this role you will oversee CRA performance, develop and coach CRA's to drive mindset and behaviour. The CRAM is responsible for managing and addressing CRA performance targets per defined KPIs: delivery, productivity, and quality performance indicators, including managing site recruitment commitments, timely data entry and issue resolution. Ensures CRA monitoring competency gaps are identified and resolved through targeted coaching and training curricula in collaboration with training group and through co-monitoring visits and liaises ongoing basis with CPMs to ensure enrolment, data collection and data cleaning are executed by CRAs in a timely manner.
Job Description
This position is a field based position in the UK. Novartis can not offer relocation for this position. Please only apply if the country location suits you.
Key responsibilities:
Responsible for the hiring, training, development, and retention of a team of CRAs executing Phase I-IV Global Drug Development (GDD) trials
Ensure CRAs have the required level of monitoring and disease area knowledge and skills to successfully deliver to protocol requirements
Promote a compliance culture advocating the adherence to highest standards and ethical integrity, ensuring human subject protection and reliability of trial results at all times
Actively manage CRA team performance including implementation of development and performance improvement plans
Manage CRA adherence/compliance to SOPs and required training curricula
Collaborate with the MSOM for country resource strategy
Support Clinical Development Audits, site audits and inspection and ensures CAPA follow-up and implementation for CRA and site-identified issues
Deliver of high-quality clinical data ensuring adherence to prevailing legislation, GCP, Ethical Committee and SOP requirements
Deliver of trial monitoring to agreed measures of CRA performance, productivity and quality
Essential criteria:
Significant experience in the delivery of clinical research; planning/execution/monitoring of clinical trials.
Understanding of all aspects of clinical drug development with particular emphasis on monitoring and trial execution
Experience in project management and evidence of team leadership capabilities
Desirable criteria:
Demonstrated negotiation and conflict resolution skills
Adaptability to best partner with sites in a fast-changing landscape
Ability to travel domestically (and possibly internationally) as needed to study sites and for training and meetings
Education:
- Degree in scientific or health discipline preferred, advanced degree preferred.
Skills Desired
Budget Management, Clinical Monitoring, Clinical Research, Clinical Study Reports, Clinical Trials, Collaboration, Data Analysis, Decision Making Skills, Health Sciences, Lifesciences, People Management, Regulatory ComplianceNovartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
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Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.









