Clinical Risk Manager

Position Purpose

The Risk Manager is responsible for overseeing and administering the facility’s risk management program across both inpatient and outpatient settings. This role supports a culture of safety and quality by leading risk identification, investigation, and mitigation activities while ensuring compliance with Joint Commission standards and applicable state and federal regulations. The Risk Manager works collaboratively with clinical leadership, legal counsel, and the Risk Management Team to promote patient safety, minimize loss, and protect the organization’s assets.

What You Will Do

• Administer the facility’s risk management program on a day-to-day basis.

• Participate in facility-wide systems for risk identification, investigation, and reduction, including incident report and medical record reviews.

• Conduct and/or coordinate Root Cause Analyses (RCAs), safety event reviews, and investigations; develop and implement corrective action plans to prevent recurrence.

• Participate in daily safety huddles and recurring safety and risk management meetings.

• Maintain and analyze risk management data, statistics, and files in compliance with Joint Commission, state, and federal requirements while promoting maximum confidentiality.

• Verify the accuracy, availability, and security of key documentation including medical records, billing records, policies and procedures, incident reports, and medical examiner reports.

• Inform leaders of occurrences, findings, trends, and risk management recommendations; provide feedback to directors and department leaders to support risk reduction efforts.

• Assist clinical chairs and department heads in designing and implementing effective risk management programs.

• Work closely with legal counsel to coordinate investigations, manage claims against the facility, and interface with defense counsel as needed.

• Maintain general knowledge of facility insurance programs and collaborate with the Risk Management Team on insurance-related matters.

• Proactively analyze patient safety concerns and medical error trends to reduce organizational and financial risk.

Minimum Qualifications

• Bachelor’s degree in Nursing, Healthcare Administration, or a related field (required)

• Master’s degree in Nursing, Healthcare, or a related field (preferred)

• Connecticut RN license (preferred)

• Experience in medical risk management, insurance, and/or legal matters in a hospital-based environment (desirable)

• Clinical background and management/leadership experience (preferred)

• Strong understanding of hospital and patient care operations, Public Health Code regulations, Joint Commission standards, and FDA and OSHA regulations

• Excellent interpersonal, communication, relationship management, conflict negotiation, and problem-solving skills

Position Highlights & Benefits

• Full-time, day-shift schedule (Monday–Friday)

• Competitive compensation

• Excellent benefits starting on Day 1

About Saint Francis Hospital

Saint Francis Hospital is committed to exceeding the expectations of our patients and families by delivering world-class service in a progressive, people-centered, and compassionate healthcare environment. Licensed for 617 beds and 65 bassinets, Saint Francis is a major teaching hospital and the largest Catholic hospital in New England

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.