Established in 1996 and rebranded to Scout in 2024, we built our foundation on planning meetings for numerous organizations within the life sciences sector (Scout Meetings). In response to emerging industry needs, we expanded our services to include Scout Clinical, one of the top providers of clinical trial patient travel and reimbursements, and Scout Academy, our secure, online, on-demand learning management system that ensures global compliance.
Scout is recognized as a leader in our field for innovation in service, attention to detail, our stellar team members, and making the complex easier. If this interests you, we’d love to have you join our rapidly growing team!
Position Summary:
The Project Manager will perform a wide variety of activities to support the start-up, management, and completion of patient services for clinical research studies. They will report directly to a Lead Project Manager and will manage sponsors and vendors, ensuring timely delivery of project activities while maintaining the highest quality standards.
Responsibilities of this position include, but are not limited to:
Contracts support- Review protocols in support of new requests for proposal or assigned projects
- Maintain the required study tracking database to accurately reflect the status of the studies and deliverables
- Regular communication with global study stakeholders including CRO and Sponsors
- Managing client expectations and escalations
- Schedule and lead study, Kick-off Meetings, Investigators’ Meetings, and follow-up calls
- Act as main point of contact to Sponsor and CRO clients for Scout Clinical services for assigned studies
- Collaborate on operational internal policies and manage adherence
- Oversee the regulatory onboarding process of studies in collaboration with Scout Clinical Compliance Team
- Manage preparation of study-specific patient and site-facing documentation throughout the life of the study
- Manage training of sites and study teams on utilization of the Scout portal as needed
- Oversee and manage Scout Clinical portal configuration for assigned studies
- Work with Patient Liaison team to support travel and reimbursement activities associated with assigned studies
- Review and manage study utilization and financial metrics
The ideal candidate will have the following experience, skills, and knowledge:
- Bachelor’s Degree or equivalent experience
- Experience in the clinical/healthcare industry, preferably clinical research
The ideal candidate will have the following competencies and qualities:
- Strong computer skills (Excel, Word, Outlook)
- Strong understanding of project management
- Strong understanding of the clinical trial process and clinical trial protocols
- Ability to handle multiple projects in various planning stages concurrently
- Ability to track and manage key dates/deadlines
- Eager to learn and develop, with a high level of coachability and growth mindset
- Timely, professional, courteous communication with clients, vendors and colleagues
- Attention to detail
- Well organized with an ability to prioritize and multitask
- Ability to work within and meet strict deadlines
- Thrive in fast-paced environments, maintaining performance under pressure
- Innovative problem solver, using critical thinking to address challenges proactively
- Collaborative team player, fostering positive relationships with colleagues and clients
Scout offers a competitive compensation and benefits package that includes contributions to your HSA and 401k. Visit our website at www.scoutclinical.com or follow us on LinkedIn for other employment opportunities.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
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What We Do
Scout Clinical’s mission is to make it easier for patients to participate in clinical trials. From travel arrangements and payment management to regulatory review and special services, we do it all.
