Clinical Program Manager

JOB SUMMARY (added March 2024)

Pharmacist who manages clinical program design and associated clinical configurations, serves as clinical program manager for both internal and external stakeholders, and oversees and manages clinical opportunity generation and identification processes for assigned clients’ clinical programs.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Design and implement new clinical programs that align with client requests, network pharmacist capabilities, and company priorities
• Implement and maintain clinical programs in accordance with CMS guidelines and regulations 
• Provide clinical account management support to clients
  • Manage the clients’ clinical program setup and design
  • Respond to client requests related to executing clinical initiatives
  • Prepare and analyze clinical reports for assigned client accounts
• Serve as clinical program data subject matter expert/coordinator to ensure client data files align with clinical program design
• Collaborate with Clinical Operations, Product, Quality, and technology to develop new covered services and define requirements in alignment with clients’ expectations
• Continually evaluate clinical reporting and define requirements for enhancements, as needed
• Participate in national industry meetings, trade shows, and client visits, as needed
• Provide clinical support in sales discussions with prospective clients
• Answer clinical questions from the Network
• Support Senior Clinical Program Manager product SMEs in various product areas

KNOWLEDGE & REQUIREMENTS

• Experience with MTM, preferred
• Proficient in Microsoft Office products
• Strong organizational and time management skills
• Ability to work collaboratively and independently while managing multiple projects, assignments, and responsibilities
• Excellent communication and interpersonal skills
• Highly organized
• Must be able to manage competing demands and multiple priorities, while maintaining a strong attention to detail
• Solution-oriented
• Excellent time management skills
• Prioritization skills and goal setting
• Adaptable to learn new processes, concepts, and skills
• Ability to communicate across all levels of an organization, demonstrating professionalism and good judgment at all times
• Travel Requirements: Domestic and/or International, up to 10% 

EDUCATION & EXPERIENCE REQUIREMENTS

• Minimum years of work experience:   1 year
• Minimum level of education or education/experience:   Choose education level
  • Pharmacy Degree (BS or PharmD)
  • Active pharmacist license in good standing with a state board of pharmacy

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing

What’s In It For You?

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Paid Parental Leave
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401k Employer Match & Roth Option Available – immediate eligibility