Clinical Program Assistant - Clinical Laboratory

Posted 3 Days Ago
Be an Early Applicant
Fullerton, CA, USA
In-Office
Mid level
Healthtech
The Role
Provides administrative and operational support for clinical laboratory and pathology services. Duties include reception, phone and inquiry response, scheduling, report requests, test ordering, specimen labeling and couriering, filing, scanning, billing activities, spreadsheet maintenance, and coordination of department-specific tasks.
Summary Generated by Built In

Clinical Program Assistant - Clinical Laboratory at Providence St. Jude Medical Center, Fullerton, CA. This position is full-time and will work 8-hour, Day shifts.

Providence St. Jude Medical Center in Fullerton, CA was designated as a Magnet organization in 2015 and 2020 by the ANCC Magnet Recognition Program. This prestigious designation recognizes excellence in nursing services. In April 2025, Providence St. Jude Medical Center is applying for redesignation.

In addition, we are recognized as a top regional hospital in 9 types of care by U.S. News & World Report and listed among the top 20 in Newsweek’s America’s Best-In-State Hospitals for California, is celebrated for its excellence in surgical and clinical care by Healthgrades.


For 7540 SJO PELVIC PROGRAM - 10007004: Under general direction of the manager or supervisor the clinical program assistant supports the Pelvic Floor Program front and back office needs of the department/program.  The assistant performs receptionist, secretarial and programmatic duties for the department/program.  Activities may include developing and maintaining spreadsheets, graphs and program related statistics, coordinating meeting appointments for the department/program assigned.  There may be patient activities that include, answering, screening and directing phone calls, greeting patients and visitors, scheduling appointments, tests and other misc. items, and rooming patients.

For 7540 SJO CLINICAL LAB - 10005963; Under the direction and supervision of the Division Supervisor/Manager, the Clinical Program Assistant provides support to the Clinical Laboratory & Pathology Operation. The assistant performs receptionist, secretarial, courier, filing, coordination of inter/intra department specific duties. Activities may include developing and maintaining spreadsheets, responding promptly to calls, responding appropriately to inquiries such as requests for pathology or laboratory reports, ordering tests/labeling specimens as required, filing/scanning, performing billing activities, and couriering specimens as needed.

Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Jude Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

  • For 7540 SJO PELVIC PROGRAM - 10007004: 3 years Clerical experience in a health related field.

Preferred Qualifications:

  • Coursework/Training: Post-High School education.
  • For 7540 SJO CLINICAL LAB - 10005963: 1 year Clerical experience in a health related field.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. 

About Us
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position.  The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the TeamThe Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Skills Required

  • Three years of clerical experience in a health-related field for the Pelvic Program assignment
  • Post-high-school education or coursework/training
  • One year of clerical experience in a health-related field for the Clinical Laboratory assignment

Providence Health & Services Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Providence Health & Services and has not been reviewed or approved by Providence Health & Services.

  • Healthcare Strength — Coverage spans medical, dental, and vision, with robust mental health support including up to 25 free therapy sessions and a well‑being platform. Additional resources like caregiver assistance and plan assistance can bolster access and overall health support depending on location and eligibility.
  • Retirement Support — A 401(k) with employer match and an additional discretionary contribution, plus a student‑debt retirement savings match, provide meaningful long‑term savings support. Planning tools and Public Service Loan Forgiveness eligibility further strengthen the financial security package.
  • Parental & Family Support — Back‑up child and elder care through Bright Horizons and paid parental leave offer practical support for caregiving needs. Relocation assistance and other family‑oriented resources complement the core benefits where available.

Providence Health & Services Insights

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The Company
HQ: Portland, OR
20,990 Employees

What We Do

At Providence, our strength begins with understanding. We take time to see, hear and value everyone who walks through our doors—patient or caregiver, family support person or volunteer. Working with us means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.

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