Classification: Contract
Contract Length: 12-months
Location: Remote United States
Position Summary
The Clinical Product Analyst is responsible for technology programming and collaboration with corporate FANS resources. During implementation, this resource acts as technology and clinical nutrition subject matter expert, educates Super Users and end users in the foodservice software applications. Other duties include overseeing hardware purchases and installations, trouble shooting and support for the application, training end users, programming the application start to finish, communicating with the facility FANS and EVS staff on purchasing issues, sourcing products when primary items are unavailable, etc.
Responsibilities
- Research and troubleshoot operational issues
- Develop product requirements
- Develop and maintain SLAs, ISAM, data extracts, and other application support
- Analyze product data to identify trends and make recommendations for product improvement
- Maintain stakeholder relationships and make recommendations for solutions
- Participate in complex projects supporting technology initiatives- including design and development, implementation, training, etc.
- Execute project work and ensure customer service excellence
Requirements
- Registered Dietitian (RD) licensure required
- Hospital or food service experience preferred
- Experience with HealthTouch or Computrition applications preferred
- Familiarity with various delivery processes- SCRUM, Agile, etc.
- Experience with clinical, hospitality, or supply chain applications
- 1+ years relevant work experience
- Bachelor’s degree preferred
- Occasional travel: may require travel from time-to-time, but not on a regular basis
- This role requires strong written and verbal communication skills. The product analyst will be responsible for communicating with a variety of audiences and must be comfortable presenting.
Skills Required
- Registered Dietitian (RD) licensure
- Hospital or food service experience
- Experience with HealthTouch or Computrition applications
- Familiarity with Scrum, Agile, or similar delivery processes
- Experience with clinical, hospitality, or supply chain applications
- At least 1 year of relevant work experience
- Bachelor’s degree
- Strong written and verbal communication skills, including presentation ability
What We Do
CereCore provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top performing hospitals. We have served as leaders in finance, operations, technology, data security and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly owned subsidiary of HCA, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 300 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. IT Services linked with an operator heart.
