How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)Job Summary:The Clinical Outcomes Manager (COM) is an advanced degree nurse with expert knowledge and clinical skills, instrumental in driving safe, high-quality care. Partnering with nursing executives, department, and physician leaders, the COM champions unit- and system-level improvements. This self-directed leader effectively leverages quality metrics to ensure efficient, evidence-based care, fostering positive change across the organization and patient populations. The COM also integrates evidence-based practices into daily nursing routines, empowering staff to deliver optimal care through continuous learning, data utilization, and collaborative advocacy, ultimately ensuring measurable improvements in nursing practice and patient outcomes.
Core Responsibilities and Essential Functions:
1. Quality Improvement: Leads continuous quality improvement for registered nurses, identifying improvement areas, planning and implementing changes, and evaluating outcomes. Analyzes and reports quality data to healthcare teams and leadership, providing actionable insights to close quality gaps and enhance patient care. Monitors performance metrics, communicating results and constructively challenging established processes to drive performance improvement. Applies quality improvement methodologies to evaluate failures and patient safety practices, utilizing national benchmarks to pinpoint improvement opportunities. Champions and leads unit- and organization-level quality improvement initiatives, ensuring measurable improvements in outcomes. Ensures compliance with quality standards, developing performance improvement programs and assisting with accreditation readiness through active participation in committees and workgroups.
2. Patient Care Expertise: Applies expert knowledge to patient cases. Evaluates patient care data to ensure that care is provided in accordance with clinical guidelines and organizational standards. Plans and coordinates care to improve patient satisfaction, improve staff engagement and satisfaction, improve patient outcomes, and be proactive in avoidance of hospital acquired conditions such as CLABSI, CAUTI, HAPI, VAP, and injury from falls or other events. Performs review of patient care as defined by performance measures and standards of practice. Assists registered nurses in applying expert concepts and managing challenging patient situations. Provides consultation to registered nurses and other clinical staff on care delivery options to achieve quality care. Assumes a leadership role in interdisciplinary care planning.
3. Staff Professional Development: Drives staff professional growth by collaborating with nursing leadership on quality-specific training and actively assessing competence and education needs. Guides the nursing care team through mentorship and coaching in continuous quality improvement principles and QI tool application.
4. Personal and Professional Growth: Applies strong clinical, interpersonal, and communication skills. Develops and maintains robust interdisciplinary relationships across the healthcare system. Stays current with accreditation, regulatory requirements, standards, research literature, and industry best practices. Actively pursues professional development through self-managed training, professional organizations, and specialty certification.
5. Research and Innovation: Translates research findings and evidence into clinical practice, identifying system facilitators and barriers to adoption. Integrates evidence-based practice and quality improvement principles into all patient care. Fosters a culture of clinical inquiry and continuously identifies clinical innovations, including cutting-edge equipment, technologies, and research protocols. Contributes to the development and revision of nursing policies, practices, and the evaluation of new products. Leads or participates in relevant research projects, disseminating knowledge internally and externally through presentations, publications, and professional forums.
6. Leadership: Directs, collaborates, and coordinates quality patient care, driving improved outcomes. Engages in collaborative leadership to advance quality improvement initiatives, optimize resources, and ensure patient-centered, evidence-based care. Fosters professional growth by encouraging and mentoring staff in pursuing certification and participating in departmental and organizational activities. Cultivates an environment where professional growth, accountability, and interdisciplinary collaboration thrive.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- Masters Degree in Nursing or Masters Business Administration/Management Required
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
- RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
Additional License(s) and Certification(s):
For candidates who are Advanced Practice Providers (APPs) such as: Clinical Nurse Specialists, Nurse Practitioners, or Nurse Midwife, board certification is required Upon Hire Required
Required Minimum Experience:
Minimum 3 years experience in nursing Required
Minimum 5 years experience in nursing position with a focus on improving patient outcomes, quality, or process/performance improvement Preferred
Required Minimum Skills:
Strong clinical, interpersonal and communication skills.
Excellent presentation skills, influencing and relationship building skills.
Previous leadership experience in a similar setting preferred
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Skills Required
- Master’s degree in Nursing or Master’s degree in Business Administration or Management
- Basic Life Support certification through AHA, American Red Cross, or approved instructor certification
- Registered Nurse license in a single state or a multistate compact RN license
- Minimum 3 years of nursing experience
- Board certification for Advanced Practice Providers, including Clinical Nurse Specialists, Nurse Practitioners, or Nurse Midwives
- Minimum 5 years of nursing experience focused on patient outcomes, quality improvement, or process/performance improvement
- Previous leadership experience in a similar setting
- Strong clinical, interpersonal, and communication skills
- Excellent presentation, influencing, and relationship-building skills
Wellstar Health System Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wellstar Health System and has not been reviewed or approved by Wellstar Health System.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with multiple medical plan options plus dental and vision offerings. Mental health support is also described as accessible, including no-cost therapy and psychiatry through a dedicated benefit.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears broad, including on-site fitness centers, wellness coaching, and wellness incentives tied to HSA contributions and preventive programs. Convenience-style perks are also highlighted, such as concierge services and resources for child, elder, and pet care.
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Retirement Support — Retirement benefits include a 403(b) plan with an employer match and potential additional employer-funded contributions based on hours worked. Vesting rules are described clearly enough to set expectations for longer-tenured employees.
Wellstar Health System Insights
What We Do
At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture, and exceptional doctors and caregivers, Wellstar is one of the largest and one of the most integrated healthcare systems in Georgia. Our specialists and primary care providers work in a multi-disciplinary environment with nearly 25,000 diverse team members throughout our 11 hospitals, 300 medical offices, outpatient centers, health parks, a pediatric center, nursing centers, hospice, and home care. We’re proud to be home to one of the busiest Emergency Departments in the state, as well as being the only system in Georgia operating multiple trauma centers. At a time when our industry is changing rapidly, Wellstar remains committed to exceeding patients’, and team members’ expectations, while transforming healthcare delivery. We stand behind our values to serve with compassion, pursue excellence, and honor every voice.
