Clinical Operations Supervisor

Posted 4 Days Ago
Be an Early Applicant
Springfield, MA, USA
In-Office
52K-71K Hourly
Mid level
Healthtech • Insurance • Professional Services
The Role
Supervises hospital-wide clinical operations during the night shift, supporting nursing and non-nursing staff and making critical nursing-practice decisions. Promotes safe, high-quality patient care, monitors patient-safety goals and nursing-sensitive indicators, supports care transitions, and helps improve patient and family experiences. Collaborates with the Administrator-On-Call and coordinates emergency resources when necessary.
Summary Generated by Built In

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence is looking a Clinical Operations Supervisor at BMC to join our team!


The Clinical Operations Supervisor is a valuable resource for nursing and non-nursing staff across the hospital. They possess the authority to make critical decisions in nursing practice in accordance with the Nursing Practice Act of Massachusetts, following established policies at the unit, department, and hospital levels. In emergency situations, they have the power to make broader decisions and collaborate with the Administrator-On-Call (AOC), even accessing additional resources as needed.


This role is dedicated to ensuring high-quality and safe patient care, with a focus on achieving zero patient harm. They actively monitor and promote best practices aligned with national patient safety goals and the Patient Care Services (PCS) initiatives at BMC, emphasizing safe care transitions, nursing-sensitive indicators, and positive patient and family experiences.


SCHEDULE:

  •  Full-Time Night schedule available
  • 8p-8:30a (36 hours includes e/o weekend)
  • Location: Baystate Medical Center Springfield

THE ADVANTAGES OF WORKING WITH BAYSTATE!

  • Excellent Compensation
  • High-quality, low-cost medical, dental and vision insurance
  • Pet, home, auto and personal insurance
  • Certification and continuing education reimbursement
  • 403b retirement company match & annual company contribution increase based on years of service
  • Life insurance
  • Free money coach advice from a certified professional
  • Reimbursement for a variety of wellbeing activities, included but limited to: gym membership and equipment, personal trainer, massage and so much more!
  • Wellbeing programs that include but are not limited to mental, physical, and financial health

QUALIFICATIONS: 

  • Successfully passed Board of Registration in Nursing Examination and licensed in the Commonwealth of Massachusetts.
  • Current American Heart Association Health Care Provider CPR certification required.
  • Three years of inpatient nursing practice with leadership/supervision experience.
  • Education: Associates degree in nursing required

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!


Our compensation philosophy


We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.


All correspondence can be directed to:

Jessica Klein

Healthcare Recruiter

[email protected]

Education:

Associates Degree in Nursing (Required)

Certifications:

ACLS Required By the End of Orientation - American Heart Assoc, Basic Life Support - American Heart AssociationAmerican Heart Association, Registered Nurse - State of MassachusettsState of Massachusetts

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$52.01 - $59.78 - $70.72

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Skills Required

  • Massachusetts Registered Nurse license
  • Current American Heart Association Health Care Provider CPR certification
  • American Heart Association Basic Life Support certification
  • Advanced Cardiovascular Life Support certification by the end of orientation
  • Three years of inpatient nursing practice
  • Leadership or supervisory nursing experience
  • Associate degree in nursing

Baystate Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baystate Health and has not been reviewed or approved by Baystate Health.

  • Healthcare Strength — Health coverage is described as offering three medical plan options with a significant employer premium share, HSA contributions, dental and vision, EAP, and a slate of wellness and mental‑health resources. Feedback suggests the integrated Health New England setup can provide strong value when using in‑network providers.
  • Retirement Support — Retirement offerings include 403(b)/401(k) plans with a company match that grows with tenure and access to 457 options, alongside financial coaching and related protections. These elements point to a well‑rounded financial benefits package beyond base pay.
  • Parental & Family Support — Family supports include adoption reimbursement, backup child‑care reimbursement, lactation rooms, and childcare placement assistance. These programs signal tangible, day‑to‑day help for caregivers.

Baystate Health Insights

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The Company
HQ: Springfield, MA
13,000 Employees

What We Do

Baystate Health is a not-for-profit, integrated healthcare system serving western Massachusetts through a network of hospitals, medical practices, and health insurance services.

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