Clinical Operations Associate

Posted 10 Hours Ago
Be an Early Applicant
Hiring Remotely in New York, NY, USA
Remote or Hybrid
60K-65K Annually
Junior
Healthtech
Allara is the virtual care platform closing the gap in women's hormonal and metabolic health.
The Role
Supports clinical provider onboarding by tracking training, credentialing, and start-date milestones; follows up on delays and escalates risks. Maintains accurate provider records, identifies workflow bottlenecks, improves communications and templates, and helps design scalable clinical operations systems and automations. Collaborates cross-functionally on provider experience initiatives and ad hoc operational projects.
Summary Generated by Built In

Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women.

The Opportunity

Allara is building the leading telehealth platform for women's hormonal health and our provider network is the engine that makes it run. With 500+ providers across 50 states and rapid growth ahead, getting every new provider trained, confident and ready on their start date is critical to our success. The Clinical Operations Associate is a curious self-starter who is agile in jumping in to solve the biggest problems across Clinical Operations, from keeping our provider pipeline moving to building care automations and more. You are the person who notices when something is about to slip before it slips, and who chases it down without needing to be asked twice.

Location: Hybrid (NYC). We value in-person collaboration and aim for at least three days per week in our NYC office, with flexibility as needed or fully remote within the U.S.

Your Impact

Support the provider onboarding process

  • Track every incoming provider against their onboarding checklist, trainings, credentialing milestones, and start date, and keep that tracker accurate and current

  • Proactively follow up with providers who are falling behind on required trainings, and escalate when a delay puts a start date at risk

  • Monitor the onboarding pipeline for patterns, where are providers consistently getting stuck, and why

  • Keep provider records (Airtable and related systems) clean, current, and trustworthy as a source of truth for the rest of the team

  • Work cross-functionally to identify and unblock bottlenecks

Spot problems before they become problems

  • Flag at-risk start dates early, with enough lead time for the team to intervene

  • Notice when a process, template, or handoff isn't working and raise it you don't wait for something to break to mention it

  • Bring solutions, not just observations, when you flag an issue

  • Design clinical operations systems for automation and scale; this could include anything that touches provider journey, patient scheduling, clinical practice enablement and more

Support the broader provider experience

  • Help maintain communications and templates (emails, reminders, checklists) so providers always know what's next and clarity is our default

  • Support ad hoc projects that improve the provider journey as the team continues to scale

Required Qualifications

  • 1-2 years of experience in operations, coordination, healthcare administration, or a similar execution-heavy role

  • Highly organized with strong attention to detail and ability to keep track of many moving parts with many competing and constantly shifting priorities.

  • A true self-starter: you look for what's blocking progress rather than waiting to be told

  • Process oriented but don’t get attached to a solution if you notice what you built is no longer working. You iterate and move forward quickly.

  • Comfortable asking questions and raising issues proactively - ready to offer a solution.

  • Clear, professional written and verbal communicator - you balance setting expectations firmly but put forth a human-centric way of communicating

  • Data-literate: comfortable working in a tracker or database and keeping it accurate

  • Flexible and adaptable: you iterate when needed as new issues arise – priorities shift and you accept the challenge

  • AI Curious: you’re excited about how evolving tools can continue to change and evolve your role

Preferred Qualifications

  • Experience in telehealth, healthcare operations, or a multi-stakeholder onboarding process.

  • Familiarity with tools like Airtable, Notion, Google Suite, Slack, Metabase, or similar operational platforms.

  • Exposure to W-2/1099 workforce classification nuances

  • Genuine interest in Allara's mission and improving the experience of the clinicians who deliver our care

What Allara Offers

  • Compensation & Career Growth

    • $60,000 - $65,000 with opportunities for advancement

Actual compensation will be determined based on a variety of factors, including but not limited to: candidate experience, location, education, certifications, and skill set. In addition to base salary, our total compensation package includes equity, comprehensive health benefits (medical, dental, vision), generous paid time off, and additional wellness and professional development perks.

  • Work Environment & Flexibility

    • 3-day hybrid in NYC

  • Health & Wellness

    • Medical, dental, and vision benefits

  • Family & Future Planning

    • 401(k) plan

  • Additional Perks

    • Company-issued laptop

    • A collaborative, mission-driven culture focused on improving patient care

At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Skills Required

  • 1-2 years of experience in operations, coordination, healthcare administration, or a similar execution-heavy role
  • Strong organization and attention to detail while managing multiple competing priorities
  • Self-starter who proactively identifies and resolves blockers
  • Process-oriented and willing to iterate on solutions
  • Comfortable asking questions, raising issues, and offering solutions
  • Clear, professional written and verbal communication skills
  • Data-literate and comfortable maintaining accurate trackers or databases
  • Flexible and adaptable as priorities and issues change
  • Interest in applying evolving AI tools to the role
  • Experience in telehealth, healthcare operations, or multi-stakeholder onboarding
  • Familiarity with Airtable, Notion, Google Suite, Slack, Metabase, or similar operational platforms
  • Exposure to W-2 and 1099 workforce classification nuances
  • Interest in Allara's mission and improving clinicians' care-delivery experience
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The Company
HQ: New York, New York
200 Employees
Year Founded: 2020

What We Do

Allara is a virtual care platform for women living with hormonal, metabolic, and gynecological conditions like PCOS, endometriosis, perimenopause, and thyroid disorders. These conditions affect millions of women, yet they remain under-diagnosed and under-treated. The typical patient spends years bouncing between disconnected specialists, repeating her story, and leaving without a clear plan. We exist to fix that broken experience. Allara brings OB/GYNs, Endocrinologists, Nurse Practitioners, and Registered Dietitians onto one connected care team. Instead of treating a single symptom in isolation, our clinicians look at the whole picture, from labs and medication to nutrition and lifestyle, and build a coordinated, evidence-based plan for each member. Care is delivered virtually, on the member's schedule, with the kind of continuity that traditional healthcare rarely offers for these conditions. Making that possible takes serious technology and clinical infrastructure. Our team builds and scales the systems behind the entire member journey: care delivery and messaging, scheduling, clinical and provider workflows, data pipelines, and the member-facing experience. Every part of the product connects directly to how well we can treat people. We treat women's health as the serious, science-backed field it has always deserved to be, and we're growing quickly in a market that legacy healthcare has overlooked for decades. It's a rare combination: a large, meaningful problem, real momentum, and a team small enough that your work is visible and matters.

Why Work With Us

We're a small, fast-moving team where engineers own real systems end to end and ship quickly. Modern stack, meaty problems, and a short line from your work to patient outcomes. If you want to build in a space finally getting the investment it deserves, this is the place.

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