At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleClinical Navigator NE - M-Power Program
LocationCanton
FacilityMercy Hospital
DepartmentNursing Operations-Nursing Institute
Job CodeF99989
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
The Clinical Navigator is a specially trained Labor & Delivery registered nurse who provides individualized, trauma-informed support to patients with a history of trauma, high anxiety, or other concerns surrounding childbirth. Through a dedicated, two-hour prenatal consultation at the hospital, navigators familiarize patients with the birthing environment, discuss the labor and delivery experience, identify potential triggers, and develop personalized strategies to promote emotional safety and confidence during birth. Patients are not required to disclose a history of trauma to receive these services.
Serving on a PRN basis, Clinical Navigators are current or former Labor & Delivery nurses who help bridge communication between patients and the healthcare team, ensuring each patient's preferences and support needs are integrated into their plan of care. This nurse-driven role is a key component of the Empower Program's commitment to delivering compassionate, trauma-informed perinatal care.
Empower Program: Perinatal Trauma-Informed Care - Serves as part of a unique, nurse-driven program providing trauma-informed care across all nine birthing hospitals within the health system. The program offers education and training for caregivers, patient consultations, and specialized support for individuals experiencing perinatal trauma. Empower promotes consistent, evidence-based, compassionate care for patients and families while equipping healthcare teams with the knowledge and skills to recognize and respond to trauma. This innovative program is one of the first of its kind and is unmatched in its scope and integration across a regional birthing hospital network.
A caregiver in this position works days|PRN| 8:00am–5:00pm.
A caregiver who excels in this role will:
Facilitate communication among nursing caregivers, physicians and all members of the multi-disciplinary team.
Assist patients in accessing necessary treatment and services and provide support after discharge.
Review surgical, diagnostic and interventional procedures and provide an overview of expectations for outcomes.
Prepare families for a realistic initial visit post procedure.
Review appropriate rehabilitation programs.
Conduct rounds on designated patients daily and determine status based on nursing expertise and assessment.
Solicit patient concerns, demonstrate responsiveness and respect, and communicate the plan of care to patients and families as appropriate.
Assist patients and families with financial and administrative issues (e.g. FMLA paperwork, advanced directives, Medicaid, Social Security, etc.) by referring to appropriate resources.
Follow-up on phone calls as indicated upon discharge.
Collaborate with support services (Global Patient Services, Medical Concierge, Pastoral Care, Care Management, Healing Services, Mended Hearts) to coordinate care and maintain communication.
Facilitate transfers as needed.
Minimum qualifications for the ideal future caregiver include:
Graduate from an approved School of Nursing
Current state licensure as a Registered Nurse (RN)
Basic Life Support (BLS) Certification through the American Heart Association (AHA) or the American Red Cross
3 years of experience with emphasis on specialty (i.e. digestive disease, cardiovascular, etc.)
Preferred qualifications for the ideal future caregiver include:
Bachelor’s of Science in Nursing (BSN)
Physical Requirements:
Requires full range of motion, manual and finger dexterity and hand-eye coordination.
Requires standing and walking for extensive periods of time.
Requires corrected hearing and vision to normal range.
Requires some exposure to communicable disease of bodily fluids.
Sedentary Work -; Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Skills Required
- Graduate from an approved School of Nursing
- Current state licensure as a Registered Nurse (RN)
- Basic Life Support (BLS) Certification through AHA or American Red Cross
- 3 years of nursing experience with emphasis on specialty
- Current or prior Labor & Delivery nursing experience
- Bachelor of Science in Nursing (BSN)
Cleveland Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cleveland Clinic and has not been reviewed or approved by Cleveland Clinic.
-
Healthcare Strength — Health coverage is described as comprehensive and cost-effective, with broad in-network access and supportive wellness features. Feedback suggests medical, dental, vision, and ancillary services are well-integrated and valuable for families.
-
Retirement Support — Retirement offerings include a pension component alongside a matched savings plan, contributing to long-term financial security. Feedback suggests these elements compare favorably to many local options.
-
Parental & Family Support — Paid maternity and parental leave are highlighted as stronger than many regional employers. Additional family supports like adoption assistance and education aid further enhance perceived value.
Cleveland Clinic Insights
What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
