Clinical Liaison (RN/LPN)

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2 Locations
In-Office or Remote
75K-80K Annually
Entry level
Professional Services
The Role
Coordinates patient referrals, admissions, and transitions of care between hospitals, patients, families, physicians, and facility teams. Builds referral relationships, conducts patient assessments, educates stakeholders, supports admission appropriateness, resolves transition barriers, and documents referral activity. The role also participates in outreach, educational programs, facility tours, and clinical consultation while maintaining HIPAA compliance.
Summary Generated by Built In

Clinical Liaison (RN/LPN)

We are seeking a compassionate and driven Clinical Liaison to join our team. In this role, you will be key in marketing our services to patients, families, and caregivers, while working closely with referral sources to ensure a smooth and seamless transition of care.

Employee Benefits Package

  • Our Benefits
    • Comprehensive Health, Dental & Vision Insurance
    • $100–$150 Monthly Company HSA Contribution to help offset employee-only medical insurance costs
    • Daily Pay Option through Tapcheck
    • BenefitHub Employee Discounts
    • 401(k) Retirement Plan
    • Paid Time Off & Flexibility
    • Personal Day Benefit
    • Pet Insurance
    • One-to-One Health TextCare – 24/7 access to healthcare providers by text for primary care and urgent care needs. The service and TextCare visits are completely free to employees.
    • Voluntary Life & Accidental Death & Dismemberment (AD&D)
    • Critical Illness Insurance
    • Hospital Indemnity Insurance
    • Accident Insurance
    • Short-Term & Long-Term Disability
    • Employee Assistance Program (EAP)
    • Tuition Reimbursement Program

$75,000 - $80,000


Position Expectations

  • Grow key service lines as defined by leadership
  • Collaborate with the sales and marketing team to generate referrals
  • Build and maintain relationships with hospital discharge planners, social workers, case managers, physicians, and inpatient staff
  • Manage referral leads from hospitals and coordinate smooth transitions to the facility
  • Conduct initial and ongoing patient assessments to determine admission appropriateness
  • Coordinate communication among physicians, hospital staff, caregivers, and facility teams
  • Educate patients, families, and referral sources on programs, services, and amenities
  • Coordinate the admission process to ensure all required resources are in place
  • Collaborate with attending physicians to support timely patient transitions
  • Serve as a clinical consultant and resource to hospital staff as needed
  • Participate in community events, speaking engagements, and outreach activities
  • Assist with planning and delivery of educational programs for hospital staff
  • Work with utilization review and internal admissions teams to ensure efficient transfers
  • Provide tours to families and referral sources as appropriate
  • Submit visit and activity reports documenting referrals, contacts, and outcomes
  • Maintain confidentiality and compliance with HIPAA requirements
  • Assist other team members and perform clinical assessments as needed
  • Problem-solve barriers to admissions and transitions of care

Requirements

  • High school diploma or equivalent
  • RN or LPN license preferred
  • Medical assisting or healthcare experience preferred
  • Strong computer skills and proficiency with related software
  • Excellent communication, organization, and relationship-building skills

Join a team where your skills and passion for care will make a difference.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Skills Required

  • High school diploma or equivalent
  • RN or LPN license
  • Medical assisting or healthcare experience
  • Strong computer skills and proficiency with related software
  • Excellent communication skills
  • Strong organizational skills
  • Strong relationship-building skills

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The Company
HQ: Puyallup, WA
1,000 Employees
Year Founded: 2023

What We Do

Vertical Health Services is a leading healthcare company that manages skilled nursing facilities across the United States. The company focuses on delivering high-quality post-acute care through a commitment to honesty, transparency, and compassion, aiming to create an environment where residents thrive and families feel supported while advancing the quality of care and outcomes for residents.

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