Clinical Liaison (86247)

Posted 3 Days Ago
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78380, Robstown, TX, USA
In-Office
250-250 Hourly
Junior
Healthtech
The Role
Provide on-call weekend clinical liaison services between hospitals, patients/families, and long-term care facilities; perform hospital referral assessments, develop referral sources, coordinate admissions, obtain prior authorizations, and support occupancy growth through outreach and sales activities.
Summary Generated by Built In

The position is from Friday after 5 pm to Monday ending at 8 am to be on call for a group of facilities

This person will liaise with the patient and/or family, and physician regarding re-admits to the facility from the hospital and/or Emergency Room

The ideal candidate will be available and committed to every other weekend

Pay: $250 for being on call (for the weekend) plus hourly rate discussed during the interview, and if they go in for hours worked plus mileage

CLINICAL LIAISON OVERVIEW:

You will conduct on- site referral assessments at assigned hospitals and will be evaluated based on your performance of the tasks listed in this job description.

Responsibilities:

Responsible for managing the facility census by opening accounts with hospitals, which generate patient referrals and admissions.

Completes daily rounds in designated hospitals, obtaining high acuity inquiries and assessing special needs patients to evaluate care needs prior to admission, identify new patients and direct to appropriate center

Communicates information to case manager and admissions director, and coordinates patient’s smooth transition into program

Obtains accurate information from physicians, patient, and referral source regarding the expected discharge plan and communicates this information to the admission team

Develops referrals from hospital social services and discharge planning departments, physicians, case managers, insurance companies and new referral sources

Incorporates “IMPACT” sales model in all sales interactions with the goal to develop new referral sources in addition to patient assessment.

Makes sales calls to assigned accounts such as hospital case managers, social workers, physicians, hospital discharge planners and administrators, professional organizations, home health agencies, families, etc. to understand the need for program services and to communicate services offered which meet these needs to obtain referrals of patients with the goal of developing new business

Demonstrates growth in hospital referrals, as reflected in an increase of overall occupancy and quality mix in assigned centers

Decides acceptance of patients and coordinates admission process with facility staff.

Uses formal application to screen residents; ensure PASSAR is completed

Obtain prior authorization for managed care patients.

Other duties as assigned

Qualifications

Education: Registered Nurse or Licensed Vocational Nurse is required 

Two years of experience with sales and marketing knowledge, required; strong medical assessment skills; prior experience with an insurance company, private case management company, or HMO, preferred.

Familiarity with long term care and/or sub-acute care, useful. Must possess strong oral and written communications skills.

Experience:

Two years of experience with sales and marketing knowledge, required; strong medical assessment skills; prior experience with an insurance company, private case management company, or HMO, preferred.

Familiarity with long term care and/or sub-acute care, useful.

Must possess strong oral and written communications skills.

Travel: is required on weekends worked

Skills Required

  • Registered Nurse (RN) or Licensed Vocational Nurse (LVN)
  • Two years of experience with sales and marketing knowledge
  • Strong medical assessment skills
  • Availability for on-call weekend schedule (Friday after 5pm to Monday 8am) and commitment to every other weekend
  • Ability to travel to hospitals on weekends worked
  • Ability to obtain prior authorizations for managed care patients
  • Strong oral and written communication skills
  • Prior experience with an insurance company, private case management company, or HMO
  • Familiarity with long term care and/or sub-acute care
  • Experience using a sales model (e.g., IMPACT) or demonstrable referral development experience
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The Company
5,000 Employees

What We Do

Regency Integrated Health Services is a Texas-based healthcare provider dedicated to supporting families through a continuum of care. They manage skilled nursing facilities and provide specialized services including therapy and rehabilitation, Alzheimer's and dementia memory support, hospice, palliative care, and home health services. Their mission focuses on providing high-quality, compassionate post-acute medical and personal care to residents across Texas.

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