Clinical Lead, Case Management

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Supervises select care management functions and daily operations.
Demonstrates excellence as a case manager and serves as role model for the department.
Act as a mentor, advisor, and educator to associates at their care site or ambulatory team, including onboarding new associates, as appropriate.
Triage urgent needs, assist with prioritizing work in accordance with EWCM needs.
Takes on a front-line assignment when indicated.
The RNCM Clinical lead will maintain expertise as RN Case Manager in clinical assessment, care planning, interventions, education, and evaluation.
Maintain competencies associated with all care management roles.
This position reports to the EWCM manager or director and may assume the role of the manager in their absence.
Participate in emerging leadership courses as available.

Responsibilities And Duties:

Demonstrates excellence as a case manager and serves as role model for the department. Participates in all meetings specific to job responsibilities (i.e., multidisciplinary rounds, team huddles, and enterprise-wide town hall meetings.) Monitors performance of staff and provides coaching as required. Assures the 90-day onboarding for associates meets the required competencies. Administrative responsibilities for scheduling staff, daily assigning of cases, caseload balancing and assisting the manager (s) with direct supervision of the care management staff and the day-to-day operations/activities of care management. Additionally, the Care Management Clinical Lead will maintain competencies associated /assigned in the Care Manager role (s) and processes. The lead may take caseloads as assigned by manager. Provides input regarding associate performance. Creates work environment where employees can express opinions openly.
Ensures that employees understand their responsibilities. Provides structure, direction, and feedback to staff. Holds staff accountable for performance. Identifies and develops associates who possess leadership qualities. Demonstrates high standards of ethics and fairness while adhering to company policies. Communicates and inspires employees to follow the system mission, vision, and values. Identifies and is open to process improvements. Willing to work hours necessary to accomplish job duties. Arranges for backup when absent. Thinks beyond personal and departmental objectives when making decisions and performing work. Maintains network of industry associates.
Stays current with best practices and strives to implement them. Leads by example. Assures department has necessary resources including appropriate staffing levels. Participates in interviewing and hiring employees for areas of responsibility. Successfully and quickly adapts to changes in assignments and role within the organization. Supports and encourages workforce diversity.  Requires little or no direction in performing day-to-day responsibilities. Remains calm in times of crisis. Demonstrates active engagement in committees, team huddles, and reports out to leadership on progress towards departmental and system wide goals. Evidence of documented progress toward goals (strategic, departmental, and personal).
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

Bachelor's Degree (Required)BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing

Additional Job Description:

MINIMUM QUALIFICATIONS

Bachelor's Degree from accredited school of Nursing (Required)

BLS - Basic Life Support - American Heart Association

RN – current Registered Nurse license in State of Ohio

Minimum 3 years clinical experience as an RN with at least 1 year in Care Management

Demonstrated leadership skills

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

UM and Care Coordination

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment