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Company: Oak Street Health
Title: Medical Scribe (Clinical Informatics Specialist)
Location: 2310 S Christopher Columbus Blvd, Philadelphia, PA 19148
Role Description:
At Oak Street Health, Clinical Informatics Specialists (CIS), or Medical Scribes, serve as vital clinical documentation assistants, supporting our primary care providers. Each Scribe is paired with a single provider, joining them in the exam room, during team huddles, and conducting post-visit summaries to ensure accurate, specific, and timely documentation. Our Scribes receive extensive training to become experts in our value-based care model, ICD-10 and CPT coding, electronic medical records, and population health. Their contributions allow our interdisciplinary team to proactively identify and help close care gaps, provide preventative measures for chronic conditions, and provide great patient experiences.
This role is designed for individuals seeking significant clinical exposure, particularly those on a pre-med or healthcare administration track. Because providers and patients rely heavily on this partnership, successful candidates should expect a 1 - 2 year commitment. This opportunity offers an immersive, paid position to gain clinical experience, chronic disease management, and a deep understanding of patient care workflows before advancing to MD, PA, Nursing, or other professional healthcare programs.
Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe!
Responsibilities:
Documenting Patient Encounters ~ 80%
Joining the provider in the exam room to observe patient visits
Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
Assigning appropriate CPT and ICD-10 codes
Preparing After Visit Summaries
Consulting with provider to ensure accurate and specific documentation
Clinical Documentation Improvement ~ 10%
Requesting and reviewing medical records
Leveraging Oak Street's population health tools to support clinical documentation improvement
Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
Consulting with provider on clinical documentation opportunities
Administrative support for your provider and care team ~ 10%
Placing orders and referrals
Addressing tasks
Supporting the care team with additional responsibilities related to clinical documentation
Other administrative duties as assigned
What we’re looking for:
Required:
Minimum typing speed of 55 WPM, though 70+ WPM is strongly preferred.
Must be able to commit a minimum of 1 year to the position, though 2 or more years is strongly preferred.
Excellent job attendance, including the ability to work in-person within the clinic for approximately 40-45 hours per week, with predictable hours and break times. This is a full-time position - we do not offer any part-time Scribe positions at this time.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical processes.
Ability to work well on your own as a self-starter, as well as the willingness to take direction and be a member of the team.
Ability to adapt to new workflows and to quickly learn new concepts and skills, especially when working with a paired provider’s processes and procedures
Compliance with hospital and Oak Street Health policies, including HIPAA
Must be able to remain in a stationary upright position or move about the work area for approximately 6 to 7 hours of an 8-hour workday to perform core operational duties. We are committed to providing reasonable accommodations to qualified individuals. If you require an accommodation, please let us know during the application process.
US work authorization.
Strongly Preferred:
Recent graduate or current student of a Healthcare-based degree program, with an interest in obtaining an administrative position that can further career goals. This role is not a hands-on patient care position.
Experience within a role that required detail-orientation and high levels of accuracy is strongly preferred. This can be research and/or laboratory opportunities, transcription or scribe positions, etc.
Knowledge of medical terminology and common medications
Prior clinical experience, including shadowing and/or volunteering
Preferred Qualifications:
Fluency in another language is not required, but is a plus when it comes to connecting with our diverse patient communities.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- Minimum typing speed of 55 WPM (70+ WPM preferred)
- Commitment of minimum 1 year to the position (2+ years preferred)
- Work in-person in clinic approximately 40-45 hours per week (full-time)
- Advanced listening and communication skills
- Strong computer literacy and ability to learn new technical processes
- Ability to work independently and as part of a team
- Ability to adapt to new workflows and quickly learn new concepts
- Compliance with HIPAA and hospital/Oak Street Health policies
- Ability to remain stationary or move about the work area for ~6-7 hours of an 8-hour day
- US work authorization
- Recent graduate or current student in a healthcare-based degree program
- Experience in roles requiring high detail-orientation and accuracy (research, transcription, scribe)
- Knowledge of medical terminology and common medications
- Prior clinical experience, including shadowing or volunteering
- Fluency in another language (a plus)
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
