Clinical Field Specialist, CT

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Phoenix, AZ, USA
In-Office
Healthtech
Transforming Cardiovascular Care Through Innovation
The Role

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a VC-backed company that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 400,000 patients worldwide.  

The Clinical Field Specialist, CT is responsible for optimizing customers’ imaging programs and workflows by assisting with the proper use of Heartflow products (e.g. CT quality, systems, processes). This includes traveling to customer sites to deliver training and build relationships with Technologists, Radiologists, Cardiologists, and other customer representatives.

The Clinical Field Specialist, CT will have substantial experience in clinical and cardiac CT, will be able to express a deep understanding of Heartflow’s technology and products, and will be passionate about delivering the highest level of customer support.

Job Responsibilities:

  • Assess the customer lifecycle and ensure the coronary CT program is optimized to set up customers for success. 
  • Identify areas of improvement and make recommendations to enhance quality acceptance rates during customer onboarding. 
  • Ensure customer has implemented any necessary changes to optimize use of Heartflow products on a continuous basis. 
  • Conduct virtual and/or live training of technologists using various delivery methods, including product demonstrations, one-on-one, and group training sessions, to transfer knowledge on the use of Heartflow products in assigned geography. 
  • Establish credibility and sustain strong working relationships with key stakeholders. 
  • Ensure proper records (e.g. customer contacts, CT volume, engagement logs, training records, etc.) and documentation are input and maintained in Heartflow systems. 
  • Capture customer feedback and participate in clinical discussions with customers and colleagues regarding Heartflow analysis on multiple products. 
  • Maintain knowledge of the latest CT and Workstation technology innovations, training delivery methodologies, and training materials for effective training. 
  • Build and execute on plans to proactively optimize customer performance and identify opportunities for improvement. 
  • This is a remote position with up to 80% travel. Ability to take periodic on-call responsibilities 

Skills Needed:

  • Expert knowledge of cardiac CT is required 
  • Teaching and industry experience are highly desirable 
  • Strong communication skills and demonstrated success in building relationships 

Educational Requirements & Work Experience:

  • Associate degree in radiology, technology or related field required; Bachelor’s Degree preferred 
  • Minimum 3 years cardiac CTA experience 
  • Must have active ARRT Certification in CT or Board Certified in Radiology

A reasonable estimate of the base salary compensation range is $84,500 to $110,000 per year. This position is eligible for discretionary commission-based earnings.

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.
 
Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.
 
Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with “@heartflow.com” and B) the position described is found on our careers site at www.heartflow.com/about/careers/. 

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The Company
Austin, TX
650 Employees
Year Founded: 2010

What We Do

Heartflow is the global leader in AI-driven coronary artery disease (CAD) management, transforming how CAD — the world’s leading cause of death — is diagnosed and treated. Our advanced technology generates personalized, precision 3D heart models from a single CT scan, providing clinicians with the clarity and confidence to deliver earlier, more effective treatments — transforming CAD into a disease that can be managed for life. Heartflow One is the only complete, non-invasive, precision coronary care platform providing patient insights throughout the guideline-directed CCTA pathway. The AI-driven platform — including Roadmap™ Analysis, FFRCT Analysis and Plaque Analysis — is supported by the ACC/AHA Chest Pain Guideline and backed by more than 600 peer-reviewed publications. With over 400,000 patients treated, more than 1,400 leading institutions adopting our solution, and 99.5% of U.S. lives covered — Heartflow is redefining the standard of coronary care. We're a global company, with employees across the United States, Europe and Japan. Our headquarters are in Mountain View, California, with additional offices in California, Texas, the UK, and Japan. We believe CAD shouldn’t be a silent threat. By making it screenable, diagnosable, and manageable, we’re changing the story of CAD, empowering clinicians to save lives and giving patients more time for what matters most.

Why Work With Us

Join Us to Rewrite the Story of CAD.

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