The Role
Provide operational support for Clinical Education across EMEA, managing procurement (PRs/POs), vendor onboarding, invoices, budgets, and event logistics. Coordinate agencies and stakeholders, guide faculty through onboarding and reimbursements, support SFDC/CRM and internal tools, and drive process improvements to ensure high-quality, compliant event execution.
Summary Generated by Built In
The Clinical Events Specialist (EMEA) provides advanced operational, process, and event support to the Clinical Education (ClinEd) organization across EMEA.
The role is responsible for ensuring the smooth execution of procurement, financial workflows, vendor onboarding, and educational events, while increasingly acting as a trusted partner to stakeholders.
In addition to core execution, the position contributes to process improvement, stakeholder alignment, and problem resolution, supporting the scalability, quality, and consistency of ClinEd programs in a complex, cross‑functional environment.
Role expectations
Procurement, Financial & Operational Management
- Create and manage PRs and POs in SAP, ensuring accuracy, compliance, and timely execution.
- Monitor budgets, PO balances, and support forecasting and accrual activities in coordination with Finance.
- Review and approve invoices, proactively identifying issues and coordinating resolution with AP Europe.
- Coordinate vendor onboarding via Aravo, ensuring completeness and compliance of documentation.
- Identify recurring issues in financial workflows and suggest improvements to enhance efficiency.
Clinical Events & Program Operations
- Provide operational support for Clinical Education activities (FDS, Advisory Boards, events), ensuring high‑quality execution.
- Coordinate with agencies and internal stakeholders, aligning timelines, requirements, and deliverables.
- Review forecasts and inputs from agencies, ensuring consistency and supporting budget accuracy.
- Act as a reliable partner to event owners, ensuring processes and documentation are completed effectively.
- Support continuous improvement of event execution processes and tools.
Stakeholder & Faculty Support
- Serve as a key operational contact for internal stakeholders, agencies, and external faculty.
- Guide speakers and partners through onboarding, invoicing, and reimbursement processes.
- Provide clear and professional communication, ensuring a positive stakeholder experience.
- Proactively identify and resolve operational issues, escalating when necessary.
- Build strong working relationships across functions and regions.
Systems, Tools & Process Improvement
- Support SFDC campaign management and CRM-related activities.
- Contribute to the effective use of Align Partner Platform and other internal tools.
- Provide guidance on Concur processes and support users when required.
- Act as a go‑to resource for ClinEd operational processes and internal systems.
- Identify opportunities for process improvements and support implementation of enhancements.
What we're looking for
- Bachelor’s degree (or equivalent) or minimum of 2–3 years of relevant experience.
- Strong operational and organizational skills with attention to detail.
- Ability to manage multiple priorities and deadlines with reliability.
- Solid communication and stakeholder management capabilities.
- Proactive and solution‑oriented mindset.
- Ability to work independently within defined frameworks, showing increasing autonomy.
- Customer‑oriented approach with focus on service quality.
Preferred Qualifications
- Experience supporting international events or complex operational environments.
- Familiarity with SAP, SFDC, Concur, Aravo, or similar systems.
- Experience identifying or supporting process improvements.
- Background in healthcare, medical education, or corporate environments.
This position is office-based and can be based in either Wroclaw, Birmingham, or Madrid
About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.
Skills Required
- Bachelor's degree or equivalent or minimum 2-3 years relevant experience
- Create and manage PRs and POs in SAP
- Monitor budgets, PO balances, support forecasting and accrual activities
- Review and approve invoices and coordinate resolution with AP/Accounts Payable
- Coordinate vendor onboarding (Aravo) ensuring compliance and documentation completeness
- Strong operational and organizational skills with attention to detail; ability to manage multiple priorities and deadlines
- Solid communication and stakeholder management capabilities; customer-oriented approach
- Ability to work independently within defined frameworks and show increasing autonomy
- Office-based in Wroclaw, Birmingham, or Madrid
- Experience supporting international events or complex operational environments
- Familiarity with SAP, SFDC, Concur, Aravo, Align Partner Platform or similar systems
- Experience identifying or supporting process improvements
- Background in healthcare, medical education, or corporate environments
Align Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Align Technology and has not been reviewed or approved by Align Technology.
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Healthcare Strength — Health coverage includes medical, dental, vision, life, and both short‑ and long‑term disability, along with AD&D and wellness resources. Select locations add region‑specific programs such as medical coverage and Multisport, reinforcing breadth.
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Strong & Reliable Incentives — A corporate bonus plan outlines performance‑based rewards and eligibility, and compensation is described as competitive in commercial roles. Incentive structures in sales are portrayed as offering strong on‑target earnings potential.
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Retirement Support — Retirement programs feature a 401(k) plan with company contribution mechanisms, profit sharing, and a defined contribution pension plan. These elements emphasize long‑term financial security alongside salary and bonus.
Align Technology Insights
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The Company
What We Do
Twenty years ago, we pioneered the world's first clear aligners. Since then, we have continuously innovated with new products and technologies that are revolutionizing treatments for doctors and their patients. Invisalign clear aligners and the iTero Intraoral scanner help dental professionals achieve the clinical results they expect and deliver effective, advanced dental options to their patients. Helping change millions of lives, one smile at a time. Discover your straight path to a bright future at Align. As a part of our smart, diverse and fast-moving global team, you'll make an impact for the market leader that's moving an industry forward. Want to find out what’s next for us—and for you?
